In: Operations Management
What are the common sources of a company's competitive advantage? Do you think that it would be better for a company to concentrate on one source or on more than one? Explain why. Answer using a company as an example.
There are different common sources
of competitive advantage to the companies. The first common source
is innovation driven technology that is unmatched in the business
environment. The second common source is cost advantage backed by
the quality that creates differentiation in the market. The third
common source is talented human resource that acts as a driving
force behind the R&D work of the organization.
The company should start with one source of competitive advantage,
then the company should follow the next source of competitive
advantage. For example, Walmart applies low cost with quality to
attract the consumers towards the white label products. Though a
company Apple uses different sources of competitive advantage. The
first source is technology driven innovative designs, product
quality with superior user experience as well as a talented human
resource. The products like iPhone & iPad gives competitive
advantage over the rival products and it is the human resource team
that continuously work to deliver new & revolutionary product
and or upgrade to ,mesmerize the consumer segment. Hence different
sources are effectively used by Apple to create competitive
advantage. Similar competitive advantages are created by Microsoft
that produces a product like Windows OS that is unparalleled to
other OS in the market, and the product comes at lower prices also.
Hence, cost advantage is also created without compromising with the
quality. So, a company can effective use different sources of
competitive advantage in the marketplace.