Patients are arriving at a clinic at a rate of two per minute. Each patient’s visit...

Patients are arriving at a clinic at a rate of two per minute. Each patient’s visit consists of four steps: check in, record vital signs, receive treatment, and check out. A receptionist takes 1 minute to check a patient in. A nurse takes 2 minutes to record the patient’s vital signs. A doctor spends 10 minutes with a patient. A staff member takes 3 minutes to check a patient out. What is the cycle time of the process in minutes?

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Expert Solution

Process step details are as follows:

Activity	Check in	Record vital signs	Receive Treatment	Check out
Minutes per patient	1	2	10	3
Resources	Receptionist	Nurse	Doctor	Staff Member

Maximum time is required for the activity of receiving treatment ot patient, thus, this step is bottleneck step. The bottleneck step determines the cycle time of the complete process.

Cycle time of the process is 10 minutes for every patient.

Amanda K answered 2 years ago

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