In: Operations Management
New sources of competitive advantage Lee, K. & Carter, S., (2012), Global Marketing Management, 3rd edition, Oxford University Press
Kiefer Lee and Steve Carter
The Book Global Marketing Management has salient features-
• It equips students with current knowledge and practical skills,
helping them to make key management decisions.
• Provides a good balance of theory and practical examples which
bring home to students the swiftly changing global environment in
which modern international marketing takes place.
• It strongly focuses on services marketing, managing relationships
in a global context, ICT, and social media, and strategic brand
management.
• It ensures students that they receive up-to-date information on
key contemporary topics in global marketing.
New to this Edition:--
• This edition is updated with case studies and vignettes and a
greater number of examples within the text to illustrate the theory
to practice.
• Coverage of new media and social networking is included.
• Emerging markets like BRIC Countries have found greater coverage
in the edition.
• The edition increased coverage of political-legal and economic
issues.
• Significant emphasis is given on CSR and competitive advantage in
a substantially updated chapter 5 'Understanding global social and
ethical issues'
• Helps students in the discussion of the challenges and practical
issues facing international market research.
• Inordinate international focus on sponsorship, publicity, and
personal selling.
• Via marketing communication, it provides stronger links to the
development of the global brand image.
• Enlarged coverage of parallel and grey markets, and the issue of
dumping.
• Incorporation of global marketing audit.
• Incorporation of 3 video links for each chapter on the Online
Resource Centre.
• At the end-of-chapter and end-of-part cases, it lengthened to
provide more versatile options for lectures, seminars, and
assignments.