In: Operations Management
Sale is a term that explains the activity through which the company gains profit and this the most important factor by which the company develops a sustainable business. A person who does this activity is named as a Salesperson.
The tactics that a salesperson does differ from person to person and from process to process. Also, the activities or tactics is purely based on the nature of the product or service. The master techniques that the salesperson posses are as follows-
a) Active listening: The salesperson allows the client to have a bargain or doubt clarification. The conversation and active listening are what make the client trust you. The way the salesperson listens to the concerns and helps to solve the problem attracts the customers to trust and buy the product.
b) Warn calls: The salesperson who does close dealings with the customer by social media reach or research will help the salesperson to convert the prospectus into the real customer.
c) Demonstration of benefits: The best way the salesperson can gain a customer is by highlighting the features and benefits.
d) Solution provider: The other tactics are salesperson demonstrate the product and themselves as a problem solver attract customers to buy the product and be a real customer.
e) Social selling: Salesperson knows the customer is engaged in social media and they tend to get attention from the customer via social media.
The research helps to gain a lot of skillsets. Satisfying customer may increase the overall behaviour and the patience level of any person. So this is the first skill that anyone can gain from studying sales and salesperson. Another skill that one can gain is communication skill, no one is considered to be an effective communication rather than a sale person. He has the gift of the tongue as it is believed. The last, not least skill that can gain is the need analysis, the sales help to analyse the need of any person and how to solves. This is not practical in work, but also in daily life. The problem-solving skill gets improves when one is dealing with different kind of customers. The knowledge get widens and helps to be come a social being.