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In: Operations Management

" This report is primarily intended to analyze and present the potential financial success and profitability...

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This report is primarily intended to analyze and present the potential financial success and profitability of Zivago Private Limited, an online media portal which is proposed to be launched in the local market in Singapore. The content of the report mainly highlights the following points: A brief description of the services to be provided by the company, identification of the target consumer group, the proposed marketing and advertising strategies based on an overall market research covering the prominent global and local competitors and the potential revenue model that will be implemented following the same.

Zivago has been conceived to be a comprehensive online medial portal where viewers can watch their favourite commercial shows, movies, documentaries, live features covering a wide range of categories such as drama, comedy, suspense/myestery, sports, news and journalism and much more. Aside from the popular local shows and movies, the portal also contains various programmes from almost over 25 countries in different languages and substitles. Additionally, Zivago also features original shows in all these languages that are produced exclusively by Zivago and presenting popular actors/actresses from the local media insustry.

Based on a private and other government conducted market and consumer studies in Singapore, it has been estimated that more than half of the consumers in the media industry is increasingly preferring online videos and private streaming. In this regard, viewership is not only limited to only popular local shows but majorly include foreign ones as well. However, in this regard, only few portals have been able to access the international entertainment arena and although few have, they are not able to cater to the ethnically diversed population group in the country which includes native Chinese Singaporean, Malay, Bangaladeshi, Indian and various Middle Eastern. As an example, VIU an Starhubs predominantly feature some of the popular Japanese and Chinese drama based shows but not much services considering the diversed population group. The main impediments in this case are lack of penetration into the international media market and language barrier. Zivago is intended to address both the issues and in the process generate higher viewership.

Secondly, the studies indicate that the OTT viewership in Singapore has steadily increased among children and young adults and the most popular genres include drama, movies, sports, animation/cartoons and other entertainment and variety. In this context, Zivago specifically targets the children audiences and sports viewers by streaming various South Asian animation and cartoon shows and popular global sport events such as NFL,NBA,American Football etc. Such services are very much limited and expensive both by local and global competitors.

As internet and social media is gaining ever increasing prominence in Singapore, the company is looking to rely on digital marketing for marketing and promotional services. The studies reveal that Youtube, Facebook and Instagram users in Singapore are highest among the OTT viewers in Southeast Asia. Zivago mainly relies on online advertising and e-marketing through these social media and online platforms which features the most popular shows and promos and a brief description of the membership details. Zivago also conducts various promotional activities in local shopping malls and popular commercial centres across the city which will be featured at the official Facebook and Youtube page. A one minute promo of all the popular shows and movies will be displayed in the official Youtube page and Zivago online app which can be downloaded for free in both Playstore and IOS.

Zivago follows Subscription Revenue Model under E-commerce Revenue Model System. Unlike most other local and global counterparts including Zulu and Netflix, Zivago offers a free viewing of all its original shows for one week in the app as well in its Youtube and Facebook page, All the trailers and initial promos will also be available in app, Youtube and Facebook. The viewers can choose if they would like to continue watching further and subcribe.Under the subscription model, a free one month trial period is provided to potential viewers where they can watch unlimited shows (both original and local/global), movies and all other available contents. Following the expiration of the trial period, 3 subscription options will be provided based on monthly, 6 moths and yearly basis at reasonale pricing that are evidently less than some of the popular portals such as Netflix, VIU, HULU and Starhubs."

Based on the report above,

i. List sample programmes and explain why they work with your service

Solutions

Expert Solution

OUR OFFERING

Zivago Private Limited, a comprehensive online media portal, where users can watch their favourite content in various categories from domestic as well as international media.

CHANGING INDUSTRY LANDSCAPE

  • Increasing online viewership-More than 50% population in Singapore consuming online content

  • Huge Opportunity-Competition has not solved the complex liking patterns of diversified ethnic groups

  • Increased OTT viewership patterns-Increase in viewership by children and young adults

  • Expensive sports content by competitors-The sports content services provided at present are limited and expensive

  • Digital Revolution-Exponential increase in reach of internet and social media. Singapore has highest number of Facebook, Instagram and Youtube users in South east asia.

OUR USP

  • Providing national as well as international content in different languages and subtitles

  • Unique free trail of original series before the subscription

TARGET SEGMENT

Children and young adults

SUCCESSFUL PROGRAMMES

Generes

Sample

Programmes

Reason for success

Drama

Game of Thrones, Suites

  • Huge popularity and acceptance across the globe
  • Target Segment is young adults
  • Would help bring first time users on our platform due to the huge brand pull of the series

Movies

Crouching Tiger, Hidden Tiger (China), Ip Man (China), Ilo llo (Singapore), To Singapore with love (Singapore), The Sheter Island (USA), Forest Gump (USA)

  • Streaming classic movies from diversified cultures would attract different ethnic groups
  • Showcasing latest Hollywood releases featuring global starts and world class directors will also expand user base.
  • Animation films will also attract the children in the viwership

Sports

NFL, IPL, American football leagues, La Leagua etc

  • Live sports streaming will bring eyeballs on our platform
  • The price differential from our global competitors will boost our viewership

Entertainment

Asia’s Next Top Model, Asia’s Got talent, America’s got talent,24 etc

  • These shows are targeting towards inspirational youth
  • Our promotional tools such as Facebook, Instagram and youtube would also work as ideal platforms

Journalism

Exclusive Talk shows/Debates by famous journalists like Ahsraf Safdar,Fiona Bruce etc

  • These talk shows would be exclusive to the platform and engage audiences around topics of national and international importance
  • These would help target the adults in their late 30’s

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