Question

In: Operations Management

Collapse How would a restaurant use the 5 S program/method? How would it apply to a...

Collapse How would a restaurant use the 5 S program/method? How would it apply to a operating room in a hospital?

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Expert Solution

How would a restaurant use the 5 S methods?

5 S is an office organization method made by using 5 Japanese words which guides an organization towards more organized and efficient work culture.

For a restaurant the 5 S methods would work like following:

Sort (Seiri)

The restaurant should make the work easier by removing all obstacles from the workplace (kitchen) and all the unnecessary items should be kept in a corner or it should be removed from the work place.

Set in order (Seiton)

All necessary things such as tools, cutlery, knife, spices and other materials etc. should be kept in an order so that when required it can be found at a designated place.

Shine/Sweeping (Seiso)

The restaurant should be kept neat and clean. The kitchen should be hygienic and it should be cleaned at regular intervals on a fixed time.

Standardize (Seiketsu)

The work done at restaurant should be standardized and it should be done in a proper manner to ensure quality. The restaurant must use posters in the workplace to promote the employees towards quality.

Sustain (Shitsuke)

Training to employees should be provided and regular quality checks of the restaurant should be done by the management to see if all the things are smooth and going in a proper way. It should be seen hat standards are followed and discipline is being maintained at the work place.

How would a hospital operating room use the 5 S methods?

For a hospital operating room the 5 S methods would work like following:

Sort (Seiri)

The obstacles form operating room such as extra furniture, doors should be removed. The surroundings of operation bed should be checked and it should be seen that no extra things are being placed in the operating room. Any waste kept in the operating room should be immediately removed.

Set in order (Seiton)

All the necessary tools, gloves and other things needed while operation should be arranged and kept in a proper manner. Finding and picking up items quickly should be arranged.

Shine/Sweeping (Seiso)

The cleanliness at hospital and its operating room is a very important aspect. The operating room must have clean environment, controlled temperature, clean beds and furniture. The medical waste coming out in the operating room should be disposed immediately and properly.

Standardize (Seiketsu)

The procedures which are being followed in the operating room should be made standard and everyone should have the knowledge about it. The process should be smooth and less time taking.

Sustain (Shitsuke)

The senior doctors and administration at the hospital should monitor and audit the work being done in the operating room. A proper order should be maintained in the operating room and the discipline should be made mandatory for all entering the operating room.


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