Question

In: Operations Management

What are agency problems that may exist within a company? How can these issues be mitigated?

What are agency problems that may exist within a company? How can these issues be mitigated?

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Expert Solution

What are agency problems that may exist within a company? How can these issues be mitigated?

The agency problems that may exist within a company are:

  • Change in agents’ role during a current project, which leads to non-ownership of issues and so problems of blame erupt
    • This can be mitigated by assigning duties at every change of role and proper knowledge and role transfer
  • Replacement of agents, this leads to non-awareness of duties leading to non-performance and compliance issues
    • This can be mitigated if all of the work is documented and the task assignment is properly with the knowledge of line managers.
  • Conflict of agent roles, there are several agents working on similar issues so there could be transgressing roles leading to ownership of goals and objectives, but non-ownership of problems.
    • So this can be mitigated if all the tasks are fully know and the issue categories are assigned to stakeholders and agents uniquely.

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