Question

In: Computer Science

Deep River College is a two-year school in Southern California. Twice a year, the fundraising office...

Deep River College is a two-year school in Southern California. Twice a year, the fundraising office at Deep River mails requests for donations to the alumni. The staff uses a word processing program and a personal information database to create personalized letters. Data on past contributions and other alumni information, however, is stored manually. The dean, Alexandra Ali, recently submitted a systems request asking the college’s IT department to develop a computerized alumni information system. The school does not have a formal systems review committee, and each department has an individual budget for information services. Eddie Bateman, a systems analyst, performed a preliminary investigation and he concluded that the system met all the feasibility tests. After reading his report, Alexandra asked him to proceed with the systems analysis phase.

(1) Design a questionnaire to learn how the current process works and what the information requirements for the new information system would be. Your questionnaire should include the three types of questions discussed in the textbook.

It should contain:

six closed-ended questions, five opinion questions, and one question requesting an explanation of a procedure or problem.

[Hint: use the one question to explain the procedure, and close-ended questions to learn the information requirements]

Solutions

Expert Solution

Hi,

Please find below the set of questions.Two goals for the design of questionnaire are

  • To know how the current manual system works.
  • Information requirements for the new IS yet to be developed.

Sample Questionnaire:
--------------------------------

One question requesting an explanation of a procedure:

  1. Can you explain the fund raising procedure in the college?

-----------

Six Closed-Ended Questions:

  1. What is the format of mail request/personalized letter for a donation?
  2. Is it optional or mandatory for a student to contribute?
  3. What information do we collect from student?
  4. How many past contributions do we store for a student?
  5. Do you require a student front-end login?
  6. Do we allow card donation payments?

--------------

Five Opinion based Questions

  1. What are the problems you are facing in manual process?
  2. What are the improvements that you suggest for the current donation procedure?
  3. What are the features you would like to see in the new system?
  4. How useful is it for you to test pilot the new system with some departments initially?
  5. What risks do you foresee when we move to new computerized system ?

-------------------

Hope this helps.

venereology answered 1 year ago
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