In: Operations Management
2. Fully explain the statement/quote (from Porter’s article, What is Strategy) below and why it is true. In your answers, please explain what is meant by fit and sustainability. I want you to explain the quote as if you were informing those top managers around you in order for them to realize how your company is going to achieve true competitive excellence and not settle for mediocrity. Explain the quote in a real practical, business way. “Strategic fit among many activities is fundamental not only to competitive advantage but also to the sustainability of that advantage.”
Managers, take initiatives to realize the vision and mission of
the organization and drive the resources and capabilities of the
organization in a particular direction. A set of initiatives, that
help the organization match the resources and capabilities to the
demand of the business environment to create best value for the
consumer is considered as strategic fit or the best fit for the
organization. It means that organization is doing best to satisfy
the needs & wants of the target audience in a way that
maximizes the value creation for them. While doing so, it develops
competitive advantage in the market place. The outcome of
initiatives that creates strategic fit, builds a steep learning
curve for the organization, a dedicated human resource, promotion
of innovation based culture and loyal customer base. These
developments deliver competitive advantage to the organization.
Here, the initiatives, also considers the best interests of the
other stakeholders such as community, regulatory bodies, suppliers
and employees. To take care of these stakeholders, the organization
ensures to pursue the goal through initiatives that are not only
morally right, but also considered as ethical in the society. It
brings sustainability to the competitive advantage. So, it is
always important for the managers to select those initiatives that
are in-line with the vision & mission and work to gain
competitive advantage. It brings strategic fit to the initiatives
and sustainability to the competitive advantage.
It can be considered with one example. Starbuck Coffee has
implemented sustainability as a strategy and it is across the value
chain of the organization. The policies followed by the company is
also guiding the farmers in Brazil and other locations who are
producing coffee beans for the company. So, the initiatives are not
only inside of the organization, but also it is across the chain
from farmer to end consumers. It has developed competitive
advantage as well as sustainability to the competitive
advantage.