In: Statistics and Probability
González Industries requires its sales personnel to keep track of their weekly contacts with customers. A sample of 16 reports showed a mean of 32.4 customer contacts per week for the sales personnel, and a sample standard deviation of 5.7 contacts. Assuming customer contacts is a normally distributed variable, generate a 95% confidence interval estimate of the true mean number of customer contacts per week at González Industries. Begin by stating whether this estimation problem should use the student t distribution or the normal (Z) distribution. Should the t distribution be used?
If you indicated the t distribution should be used, give the value that should be used here. If you said, "no", then indicate which Z value should be used.
What is the lower limit of the confidence interval?
What is the upper limit of the confidence interval?
Solution :
Given that,
Point estimate = sample mean = = 32.4
sample standard deviation = s = 5.7
sample size = n = 16
Degrees of freedom = df = n - 1 = 16 - 1 = 15
Using t distribution
At 95% confidence level
= 1 - 95%
=1 - 0.95 =0.05
/2
= 0.025
t/2,df
= t0.025,15 = 2.131
Margin of error = E = t/2,df * (s /n)
= 2.131 * ( 5.7/ 16)
Margin of error = E = 3.04
The 95% confidence interval estimate of the population mean is,
± E
= 32.4 ± 3.04
= ( 29.36, 35.44 )
lower limit = 29.36
upper limit = 35.44