Using relevant ideas and concepts from the texts, write a 1500
word essay that explains how learning about conflict management can
help improve professional relationships in the workplace. Reading
list 1. Gardiner, J and Barefoot, B., 2019. Step by step – Chapter
5 p. 145-151 2. Thompson, N., 2015. People skills – Chapter 19 p.
162-171 3. Bratton, J., 2016. Introduction to work and
organisational behaviour - Chapter 10 p. 275-276 4. Cross, C. and
Carbery, R., 2016. Organisational behaviour:...