In: Operations Management
Identify the major basis of segmenting markets and provide a brief explanation of why you might use each or multiple methods. Give one example of segmenting the soft drink market.
I am explaining my answers here one by one.
1. Identify the major basis of segmenting markets and provide a brief explanation of why you might use each or multiple methods.
Ans. - The major basis of segmenting markets are -
I> Demographic segment - It means the selection of market area using the difference between people using their age, income, gender, family members etc.
II> Geographic segment - It means the selection of market area using the difference between the location.
III> Psychographics segment - It means the selection of market area using the difference between the characteristics/lifestyle of people.
IV> Behavioural segment - It means the selection of market area using the difference between product/service purchase frequency, benefits, buyer's interests, needs/demands of product/service etc.
V> Situational segment - It means the selection of market area as per situation basis. The same customer can be attracted by other marketers in a different situation for the different sales approach.
2. Give one example of segmenting the soft drink market.
Ans. -
Coca-Cola - This company is segmenting the markets using three terms like geographic, demographic and psychographic.
Geographic segment - Coca-cola mainly operates in five different areas of North America, Africa, Europe, Latin America, Pacific.
Demographic segment - This segment is made by Coca-Cola company using three types of people age like Youth (10-19), Young Adult (20-24), Adult (25-35).
Psychographic segment - This segment is made using customers thoughts and values about the product.