Question

a. Explain why a company of any size and type can benefit by using workflow management software.

b. Compare using workflow management software to using email to track work progress.

Answer 1

Hi,

Please find the answer below:
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a

Workflow management software offers many advantages to the organization.
A workflow is a series of steps and processes within the organization from initiation to completion of work.
It involves many tasks, people, approvals during its lifecycle.

Automated Workflows
Workflow management software helps to streamline and automate repetitive workflows in the organization.
The tool creates a platform to create tasks, assign them, and execute them.

Increases Productivity
Workflow management software reduces rework, human errors, and increases productivity. With less manual
intervention in the workflow process.

Saves Time and Effort
Workflow management software makes the workflow easy and simple to use by every team member in the organization. Earlier what was a huge task and pain process would be now effortless
saving time and effort for the project members.

ROI
The software can be used for multiple projects within the organization.

Collaboration and Communication.
The software allows team members to collaborate and communicate within the workflow and the artifacts. This reduces communication errors and assumptions. All the team members would be on the same page.

Easy Audits
Workflow software facilitates easy audits in the organization. The workflow process is transparent to all the
people.

b
Email work progress is Chaos
Using Email to track Work progress creates chaos in the project or organization. It creates a chain
of emails and replies to complete a workflow.

Platform
All the data for the workflow would be split across multiple emails. There would be no single
place to find all the data for the workflows. The workflow software tool provides a platform to have all
the workflow data in the system.

Security: Emails have personal data
Emails would contain other important private personal data which is no way related to work progress.
Consider other members see private data during presentations. Emails may contain a virus and other phishing links.

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