Question

Srini Nair owns and operates a grocery store in Fort McMurray. He has a number of employees including Ragini Sharma who is his assistant manager. Ragini has very limited authority to act on Srini’s behalf. One day while Srini was out of town, a distributor of produce offers Ragini a great deal on fiddleheads, a delicacy from New Brunswick. Due to the perishable nature of fiddleheads, the deal is only available for one day. As Srini’s grocery store caters to many transplanted New Brunswickers, Ragini places an order. When Srini returns the next day and the fiddleheads arrive, he rejects them on the basis that he has never heard of anyone ever eating fiddleheads.

i. Is Srini bound to accept and pay for the fiddleheads?

ii. How should businesses like Srini’s deal with the risk of employees exceeding their authority to act on behalf of the business?

Answer 1

As an assistant manager, her job will be filled with both rewards and challenges. You will be paid more than other store employees and be given more responsibility, but you will also need to make decisions when dealing with employees and customers. For the right person, an assistant manager position can be a rewarding career choice.

What Does an Assistant Manager Do?

The function of the assistant store manager is to support the manager in the daily operations of a retail store. Your role is to supervise employees, work with customers and help carry out the directives of the manager and owner.

• You will ensure that store personnel provides exceptional customer service. This includes answering questions and assisting with product selection, purchases, and returns as well as handling any disputes.
• You will help ensure that the store is clean, well organized, and properly merchandised.
• You will be responsible for making sure that all store policies, procedures, and controls are followed.
• You will coordinate and oversee the planning, organizing, and delegating of work among staff.

Large department stores often hire multiple assistant managers and each may be in charge of a particular department or segment of the store. They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.

Hence ,in this case Srini should accept the order and make the payment.