Question

Why does the healthcare field need specially trained managers to properly function? How does a healthcare manager differ from any other manager in another field?

Answer 1

Below mentioned are some of the reasons why healthcare required specially trained managers to properly function.

The healthcare is highly dislocated and it is a B2C industry. The end customers will have a different need in every step of their buying process. The industry will have the same customer buying the same product again and again so the is repetition. There are very fewer factors that can divert the decision of buying a specific product. The manager will have to keep this in mind while dealing with the customers. They are very sensitive and the customers will have to be provided what they need.

The industry is highly regulated and political. The healthcare is controlled by the governing bodies and the regulations keep changing based on the government at the power. So the manager will have to be trained in order to be flexible and get adapted to changes quickly.

Healthcare industry works as a community that consists of the healthcare facility, patients, the drug manufacturers, the insurance companies and many more. All these have to be in the same locality for the normal functioning of the business. The patients should get all the facilities without any barriers and that is the main aim of the healthcare. So the manager should be aware of the decisions to be made in order to make the business very efficient and also coordinate with the various elements of the industry.

Lower production growth in the industry makes it very unique from other industries. The healthcare is a very complex system consisting of a lot of rules and regulations. The healthcare also has a huge impact on the economy of the country and the growth depends on the investment made by the government in the industry. So the managers should have the required knowledge to make informed decisions and be able to cope with the external and internal pressure.

The manager in the healthcare needs a very specific skill set to be successful in the business. They need to be aware of all the rules and regulations and be able to cope with the pressure exerted on them by the company and also the government. They need to able to work with different small businesses within the healthcare industry in order to make sure that the business functions normally. As the business is very sensitive the managers need to be able to make smarter decisions to stay away from the risks and keep the business growing.