In: Statistics and Probability
George, the Room Service Supervisor at the London Inn, just received the forecast for the weekend orders. Based on this forecast, he has to decide whether the regular hours of his staff will be sufficient, if he needs to prepare them to do some overtime (maximum 20% of the forecasted demand) or, as a last resort, if he needs to hire temporary workers (subcontracting) to be able to deliver all orders.
The associated costs are:
Regular-time cost per order |
$5.00 |
Overtime cost per order |
$7.50 |
Subcontract cost per order |
$10.00 |
Idle time cost per order |
$15.00 |
Forecasted requirements are:
Room Service Orders |
Capacity |
|||
Period |
Forecast |
Regular |
Overtime |
Subcontract |
Saturday AM |
50 |
75 |
25 |
100 |
Saturday PM |
130 |
100 |
30 |
100 |
Sunday AM |
150 |
75 |
25 |
100 |
Sunday PM |
100 |
75 |
25 |
100 |
Constraints on overtime are:
Period |
Overtime Max (20% of the forecasted demand) |
Saturday AM |
10 |
Saturday PM |
26 |
Sunday AM |
30 |
Sunday PM |
20 |
Solution:
Schedule plan :
Saturday AM 50 + 75 = 125 * $5 =$625
Saturday PM 130 +100=230 * $5 =$1,150
Sunday PM 150+75=225 * $5=$1,125
Sunday PM 100+75=175 * $5=$875
Overtime
Overtime = 25 + 10 * $7.50=$262.50
Overtime= 30+ 26 * $7.50=$420
Overtime = 25+30 * $7.50=$412.50
Overtime= 25+ 20*$7.50=$337.50
Subcontract:
100 * $10 = $1,000
100 * $10 = $1,000
100 * $10 = $1,000
100 * $10 = $1,000
Period Regular overtime Subtract Availability
Saturday AM $625 $262.50 $1,000 50
Saturday PM $1,150 $420 $1,000 130
Sunday AM $1,125 $412.50 $1,000 150
Sunday PM $875 $337.50 $1,000 100
Total NIL $1,432.50 $4,000
Least is $625
50 = 50
130=150
150 - 50=100
100=100
Saturday PM $420 $1,000 130
Sunday AM $412.50 $1,000 150
Sunday PM $337.50 $1,000 100
Saturday PM $420 $100 13
Sunday AM $412.50 $100 15
Sunday PM $337.50 $100 10
Saturday PM $420 $10 13
Sunday AM $412.50 $10 15
Sunday PM $337.50 $10 0
Saturday PM $84 $10 13
Sunday AM $82.50 $10 3
Sunday PM $67.50 $10 0
Total Cost =$84 + $10 + $82.50 + $10 + $67.50 +$10
=$264