Question

In: Statistics and Probability

George, the Room Service Supervisor at the London Inn, just received the forecast for the weekend...

George, the Room Service Supervisor at the London Inn, just received the forecast for the weekend orders. Based on this forecast, he has to decide whether the regular hours of his staff will be sufficient, if he needs to prepare them to do some overtime (maximum 20% of the forecasted demand) or, as a last resort, if he needs to hire temporary workers (subcontracting) to be able to deliver all orders.

The associated costs are:

Regular-time cost per order

$5.00

Overtime cost per order

$7.50

Subcontract cost per order

$10.00

Idle time cost per order

$15.00

Forecasted requirements are:

Room Service Orders

Capacity

Period

Forecast

Regular

Overtime

Subcontract

Saturday AM

50

75

25

100

Saturday PM

130

100

30

100

Sunday AM

150

75

25

100

Sunday PM

100

75

25

100

Constraints on overtime are:

Period

Overtime Max (20% of the forecasted demand)

Saturday AM

10

Saturday PM

26

Sunday AM

30

Sunday PM

20

  1. Develop a schedule plan that minimizes costs using the transportation method. Due to the nature of the business, there's no inventory, no stock out and no back order. On the other hand, if the regular staff capacity for the period is larger than the demand, there will be a cost for idle time.
  2. State the corresponding schedule plan and its total costs?

Solutions

Expert Solution

Solution:

Schedule plan :

Saturday AM 50 + 75 = 125 * $5 =$625

Saturday PM 130 +100=230 * $5 =$1,150

Sunday PM 150+75=225 * $5=$1,125

Sunday PM 100+75=175 * $5=$875

Overtime

Overtime = 25 + 10 * $7.50=$262.50

Overtime= 30+ 26 * $7.50=$420

Overtime = 25+30 * $7.50=$412.50

Overtime= 25+ 20*$7.50=$337.50

Subcontract:

100 * $10 = $1,000

100 * $10 = $1,000

100 * $10 = $1,000

100 * $10 = $1,000

Period Regular overtime Subtract Availability

Saturday AM $625 $262.50 $1,000 50

Saturday PM $1,150 $420 $1,000 130

Sunday AM $1,125 $412.50 $1,000 150

Sunday PM $875 $337.50 $1,000 100

Total NIL $1,432.50 $4,000

Least is $625

50 = 50

130=150

150 - 50=100

100=100

Saturday PM $420 $1,000 130

Sunday AM $412.50 $1,000 150

Sunday PM $337.50 $1,000 100

Saturday PM $420 $100 13

Sunday AM $412.50 $100 15

Sunday PM $337.50 $100 10

Saturday PM $420 $10 13

Sunday AM $412.50 $10 15

Sunday PM $337.50 $10 0

Saturday PM $84 $10 13

Sunday AM $82.50 $10 3

Sunday PM $67.50 $10 0

Total Cost =$84 + $10 + $82.50 + $10 + $67.50 +$10

=$264


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