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In: Operations Management

  Identity needs to be verified in order to protect the integrity of student records according...

  Identity needs to be verified in order to protect the integrity of student records according to FERPA, the Family Education Rights and Privacy Act, which is a federal requirement. Not doing so could jeopardize an University's accreditation, which would harm not only the organization, but students earning a degree as well. What other types of regulatory factors, operating in the general environment, are crucial for organizations to comply with?  How do organizations ensure employees comply?  How does attention to compliance in turn impact components of the specific environment... customers, employees, etc.?  Provide specific examples.

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Expert Solution

Act FERPA is the Family Education Rights Protection.

FERPA requires that the content be protected from disclosure without student consent.in this context, includes posting student content openly on the Internet.University authentication provides technical protection of education records.

Faculty who intend to have students post original work openly on the Internet (for example, language classes where students' posts invite Internet user participation) may do so with the students' permission or by providing an opt out option for individual students.

Rights does FERPA grant to students:-

FERPA grants students the right to examine their own educational records (Cornell must respond to a request within 45 days) request amendments to education records pertaining to them challenge the content of their education records at a hearing, and file with the U.S. Department of Education a complaint concerning alleged failures by Cornell to comply with the requirements of FERPA.

PROTECTED INFORMATION

FERPA classifies protected information into three categories: educational information, personally identifiable information, and directory information. The limitations imposed by FERPA vary with respect to each category.with respect to directory information, FERPA does not bar disclosure by the educational institution. Directory information is defined as “information contained in an education record of a student that would not generally be considered harmful or an invasion of privacy if disclosed.” This includes such items as a list of students’ names, addresses, and telephone numbers, and also includes a student ID number (which includes electronic identifiers) provided it cannot be used to gain access to education records.

Family education rights and privacy acts:

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.Parents or eligible students have the right to inspect and review the student's education records maintained by the school.If the school decides not to amend the record, the parent or eligible student then has the right to a formal hearing. if the school still decides not to amend the record, the parent or eligible student has the right to place a statement with the record setting forth his or her view about the contested information.

FERPA regulations require parents or eligible students to provide a signed and dated written consent before an educational agency or institution discloses personally identifiable information (PII) from education records, except as provided in §99.31 of the regulations (34 CFR §99.30).

Organization ensures employee comply in details :-

Different educational organizations may have different IT systems and requirements regarding compliance, below are five basic tips and tricks that are universal to almost all institutions, helping them to find the right direction of customizing their own compliance plans.Set up a compliance team to identify all regulations and make a checklist of specific behaviors needed to be monitored: Compliance is not a one-day work, it requires continuous monitoring and evaluations. To make sure that the compliance issue is taken good care of, educational organizations should set up a professional team in the IT department to deal with all related regulatory checks and daily monitoring.

Find vulnerabilities through security scans: Most of the educational organizations have a huge library of student records and sensitive documents that are stored in the cloud. There are chances that some of the databases in the cloud are not well-protected.Build compliance monitoring mechanisms: The threat of data exposure and violations to compliance is around 24/7. Therefore, an effective way to ensure compliance is building a monitoring mechanism to secure organization assets. A good monitoring mechanism should meet three requirements below: 1.

Always remember to backup your files and data in the cloud: One of the major causes of insider data breaches is the disposal of used tapes and hard drives. Therefore, when documenting files, institutions should try to backup important information in the cloud, instead of keeping it on physical devices.

Conduct Regular Assessment and Update to Improve Security Plan: Regulations like FERPA can change in order to counter the increasingly rampant cyber attacks. Therefore, it’s important for institutions to conduct regular assessment and update of the information systems to improve its security plan and comply with the latest regulations.

EMPLOYEE FERPA COMPLIANCE CHECKLIST

Never share student information with unauthorized others or post this information to public places

Make sure to obtain signed and written consent from a student before releasing personally identifiable information (PII) to any employer, third party or resume referral database.Never download unauthorized documents from random websites to avoid data breachesKeep database passwords in a secure place conduct timely communications to students about the latest disclosure policy

Review and revise any third-party agreements to ensure such agreements comply with FERPA requirements educational organizations should understand their obligations and create a comprehensive security plan to address compliance concerns, ensuring that every student record is protected from unauthorized access.

compliance in turn impact components of the specific environment:

In relation to the management of sensitive student records, educational facilities need to ensure they store records securely, disclose information carefully and destroy files correctly.

While FERPA establishes requirements for the protection and disclosure of student records, it does not dictate the methods or duration of the records’ storage. Nor does it specify destruction procedures once records can be safely destroyed. As a matter of fact, the law only stipulates that education records cannot be destroyed if there is an outstanding request from a student or guardian to inspect the files. Schools are left to develop retention and destruction policies on their own, which they must then communicate to students and alumni.In addition, revisions have been made to the law throughout the years that have expanded the disclosure rules. Schools must remain vigilant about these changes, as well as the potential for future consent and disclosure modifications.


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