Question

MGMT5018 Individual Assignment 1

Week 3 MGMT 5018 Individual Assignment # 1, Due in Week 4 - 15% of Overall Mark

You are the appointed Supply Chain Manager for a company that manufactures and sells its products to retailers and to end consumers. The company uses its own trucks to deliver to retailers and UPS for its online orders to deliver to end consumers.

Apply your understanding of the 5 components of Supply Chain by explaining to me as your CEO how are you going to successfully plan, source material & equipment, manufacture, deliver and handle returned items. Give examples and elaborate as necessary.

Remember the 5 basic components are:

1. Planning

2. Sourcing

3. Making

4. Delivering

5. Returning

Note to students: the exercise is meant to be individual and unique to every student. That is why the assignment is not limited to a specific brand or product.

Grading Criteria - Rubric

This assignment will be graded out of 15 marks as follows:

Presentation 3 marks

Cover page, organization, neatness

Word processed, spelling, grammar, medium, quality of in class presentation, clarity, interest, understanding.

Note: Proper citation of references is required (MLA or APA format)

It is your responsibility to familiarize yourself with the proper procedure for maintaining academic honesty. You can also seek assistance from Student Services in understanding the policy and procedures for Academic Honesty.

Content 6 marks

Demonstrated understanding of the subject matter (i.e.. not simply cutting and pasting content from websites)

Analysis 6 marks

Logic, methodology, originality, creativity

Answer 1

As a CEO, My product will be Paintings

Many persons have a habit of collecting Paintings, so we would offer them paintings which were painted by our companies employees.

Here comes our First stage i.e, Planning-

As our market is narrower i.e, number of buyers will be very few we will be having Focused differentiation strategy.

In Focused differentiation strategy we will be offering some unique, different, distint products form competitors. Here we will be asking specifications about painting to costomers like abstract, cubism, etc, or any specific detail they would like to add. Then we will start painting with the specifications of costomer. However all the costomers will not have much knowledge about paintings so we would also provide already painted Paintings for them and they can select from that.

Here we would Have 2 levels of employees

1st level will be paintng

2nd level will be checking the paintings and if required ask painters to make nesesary changes.

here ends 1st stage

Now comes 2nd stage i.e, Sourcing

In the Painting Job we don't need much equipment but we need perfect employes for painting . We would have an interview with employees. We would select the perfect one for this Job. However the majar difficulty here is Time deficiency because as we provide the Paitings after knowing the specifications, it is important to deliver the same within time. So we need to check the efficiency of the painter and also his/her time management skills.

Now comes 3rd stage i.e, Making

Here once a costomer has given any specifications then the Painter perfect for that speification will be alloted with the Job, basing on the type of paintings the allcated time will change. If any Painter is not allocated to any Job then he will be painting the drawings said by the company on analysing the type of drawings mostly sold. That paintings will be sold in readymade category paintings.

Now comes 4th Stage i.e, Delivering

We will generally have 2 type of costomers i.e, Regular and onlime costomers. Irrespective of type of costomers we will be providing two type of services i.e, Take away service and Home delivery service.

In Take away service we will ask the costomer to visit our store and take the painting, In Home delivery we will be delivering the products to them for some delivery charges. Hence for delivering this we will consult one of the best delivery agencies and make contractual agreement with them.

Now comes 5th stage i.e, Returning,

Here if costomer is not satisfied with the product then he may replace the same with other paintings or may be refuned(as he wishes). Here when any costomer has returned the good we will take down the reason. We will cross check the reason specified, if the reason is due to employees inefficiency strict actions will be taken. However we will not accept the damaged or spoiled paintings for return, which are caused after the product is reached to the costomer.