Question

In light of the above case study and relevant theory, provide a detailed analysis on the major steps that you would recommend to DHL for a comprehensive supply chain network design process.

Answer 1

DHL is an example of supply management, is the act of identifying, acquiring, and managing resources and suppliers that are essential to the operations of an organization. It contains the purchase of physical goods, information, services, and any other necessary resources that enable a company to carry on operating and growing.

The main stages in originate a successful supply chain

• Stage 1: Plan.
• Stage 2: Source.
• Stage 3: Construct
• Stage 4: Deliver.
• Stage 5: Return.

DHL can redesign its supply chain management system and global networks through a detailed analysis of its current business operations and challenges. It may utilize the theory of constraints, transaction cost interventions, value chain analysis, and triple bottom line approach to make its system more efficient and comprehensive one. DHL should take the following steps in supply chain network designing:

1) Defining strategic vision and reshaped mission statement:

It should redesign its vision statement with proposed changes due to Pandemic like situations in global markets. It should design its services for value delivery.

2) Incorporating legal and operational effectiveness:

DHL should use global legal standards so that each stakeholder can be served better. Partners in supply chain and logistics will feel secure in this way. Operational ease must be given preference.

3) Implementation of technological advancement for cost advantage:

It can utilize the benefits of transaction cost economy through online and software-based business process interventions. It will be to reduce its cost structure.

4) Introduction of the triple bottom line approach in each step of business operations:

It will be successful in achieving profit if its employees and customers will be satisfied. Environmental or planet must be secured through sustainable marketing and greener packaging of articles and consignments.

5) Human resource development program:

No organization can achieve greater success if it has not capabilities to build a greater talent pool. HRD interventions like training, career progression, leadership, and the work-life balance must be given preferences.