a. Discussion of the barrier
in communication: These are as follows
Barrier: The often termed used in language behavior. Every
region has their own language therefore this may create limiting in
effective communication. Moreover, the symbols and their
interpreting are also used to communicate the information from one
end to another. Hence the accents or typical language for
particular region may create unproductive situation at the
- Physical Barrier:
When an individual is not able to understand nonverbal clues. These
barriers take place between human and technology. These incudes use
of obsolete technology, using large area making it difficult for
the employees to communicate, background noise, or communication
limited due to time.
- Organizational Structure
behavior: Where there is no prober work breakdown
structure than this may create ineffective communication. The
subordinates are unaware about their accountability or the
supervisors is not active with its department or where there is
delay in workings. All these lead to failure in communication
thereby reducing the objectives on the basis of which organization
Barrier: Sometimes an employee with low self-esteem or the
one who is introvert is not able to communicate with the superiors
or colleague in a better way. Sometimes emotions like nervousness,
anger, excitement may lead to decisions which are not appropriate
for the company.
- Emotional Barrier:
It’s very difficult to keep aside the emotional constraint at the
workplace. Sometimes not taking recommendation or feeling less
important may create ineffective communication in an
- Cultural Barrier:
When a business is set up overseas than difference of culture may
create barrier in communication. Every person belongs to different
culture and preach differently therefore the opinion of people
working in an organization may differ creating hustle at the
b. Measures for overcoming
- Clarity in
thought. Any member in an organization at the time of
communication shall make sure that the other is interpreting in the
same manner. The people should arrange their ideas in such a way
that there is proper communication without any deviation.
- Communication should be
effective: One should not randomly go and pour everything
out instead should wait, elaborate and explain step by step.
- Focus on the way of
speaking and the words used in the communication. The
words should create positive impact in the mind of another.
- The positive
communication end when one party is able to give
- The communication should be such
that it should clear the mind of other
- Follow-up: To
check that the other person understood in the same manner is to
follow-up with the progress of communication. If there is any
deviation than it will be reported therein only
- Feedback: Dialogue
communication should be there to find out that receiver have
understood everything and in proper manner.
c. Basic method of Control:
The basic method of control is bifurcated in two type the
traditional and the modern control.
The term traditional control
- Manager observing the employees at
the work place
- Manager controlling the operation
by the reports and data collected. Using the analytical tool to
control the working
- budget controls.
The modern control
- Return on investment
- management and accountability
- SWOT and PEST analysis.
The basic method to control is to
observe the employee and act accordingly. If the employees are
deviating than use these above-mentioned types to stop them and
make them focused. In addition, controlling helps the manager to
evaluate the business purpose and communication more
d. The forms of controls
implemented by the managers are
Control: These are not just related to the action of
employees instead are used to control any action which may limit
the results. There is more concern with rules and regulation to be
followed by the employees working. This includes
- formal dress up. No formal dress up
means no salary for the day. The reason to be strict is to ensure
compliance in the management.
- Salary credit after series of
approval. The aim is to reduce dishonesty
- Canteen outside the office. The aim
is to avoid gossip and mis-communication.
- Proper attendance and charging
fines for late comers to set an example about punctuality.
- Feed Forward
Control: The aim is to anticipate and thereafter resolve
the future problems. The aim is to solve every possible corner so
that at later stage there is no issues. This controlling makes the
management more vigilant and aggressive in nature. The question why
is occurred should not be used in this form.
Control: Is used in work in progress of the project. The
deviations are compared and resolve as and when they are arises.
This makes the functioning smooth and flexible. Hence controlling
with flexible feature for ultimate result.
- Feedback controls:
This occurs when the project is finished and yet deviation
occurred. These actions help to resolve the problems after they are
Every control feature opted
by the organization is with the aim to achieve the objective of the
company. If all methods and forms of controls are opted by the
management than there will be less deviation and achievement of