Question

Max asks Jack if he would join him in an initiative to increase employee satisfaction in the workplace. On its face, the initiative sounds good. However, Jack is not sure that Max has the same values or management style or, more importantly, whether Max has ulterior motives for launching this initiative (for his own self-promotion, etc.).

1. Analyze the situation.

2. Then, draft a conversation Jack may engage in with Max, including a list of questions regarding his concerns.

Answer 1

Q1) The initiative looks good and sounds positive. It focuses on understanding employee issues and increasing their satisfaction with the firm which ultimately results in increased retention rate.

The situation is about the interpretation of Max's intentions by Jack behind launching the initiative; If the intention is to really help increase the employee satisfaction, then Jack can put his full efforts; else, it only helps Max to project himself before the management.

Q2) To understand the objectives and motive of the initiative, Jack should have a one-on-one meeting with Max and raise the below questions -

1. Can you provide where this thought or motive came from and what its objectives are?

2. Can you detail on the plan to achieve the objectives?

3. What does the team composition look like and how can it help me and others grow along with achievement of objectives?

4. What metrics are of primary focus?