Question

Describe two of the main developments in quality improvement that have occurred in recent years?

Answer 1

In recent years quality has been very widely increased as different new technologies are implemented into the manufacturing as well as service provision.

Two of the main developments for in providing the quality are as follows.

Electronic record systems

Electronic records has been proven one of the best way to improve the quality of the service being provided to the customer. This type of approach creates an electronic record of the specific sold service or product and later this data could be easily retrieved for enhanced customer care as well as quality service provision towards the customer.

Electronic records also help an organisation to be more productive and to be more precise by increasing the quality of the services inside the workplaces structure rather than just focusing on customers.

3D modelling

In terms of manufacturing advancement of the computer programs and 3D modelling softwares and 3D printers have been significantly adding to the quality standards of different aspects of suggest manufacturing and service provision. Distance of approach has increase the level of quality of the final equipments as well as it also has been creating a more efficient and productive working environment which could be beneficial for the society as well in terms of increasing the overall quality of the product after the design.