Question

Assure that an organization has a clear division of labour, the duties and responsibilities of its employees are explicitly defined, it has standard rules and procedures, it has a hierarchy of authority, and its member selected for technical competence. This is an example of:

a. Negative entropy

b. Scientific management

c. A bureaucracy

d. An open system

e. A closed system

Answer 1

The correct answer is option C

Explanation : - A bureaucratic organization has the following charactersitics

• Division of labor in which work is divided into different tasks and each person or a group of persons perform a specific task. The mass production systems such as automobile assemblies are the best examples where division of labor takes place. Here each worker is assigned a specfic task and they achieve a high degree of specialization in that task.
• In a bureaucratic organiztion, the roles and responsibilities are explicitly defined which helps the workers to carry out the specific task.
• The organization is charactersized by standard rules and procedures which allows for easy handling of deviations. The rules and procedures act as a guide for managerial action and thinking.
• A bureaucratic organiztion has a well defined chain of command and each position is arranged in a hierarchical order and everyone is expected to follow the chain of command.
• The selection of personnel is solely based on technical competence.

Scientific management refers to the use of scientific techniques to get work done in the most efficient manner. In an open system, the system receives inputs from the external environment and outputs are produced whereas in a closed system no inputs are received and no output is exchanged with the external environment.