Question

You represent a Canadian toy company that is negotiating to buy miniature truck wheels from a manufacturer in Osaka, Japan. In your first meeting, you explain that your company expects to control the design of the wheels as well as the materials that are used to make them. The manufacturer’s representative looks down and says softly, “Perhaps that will be difficult.” You press for agreement, and to emphasize your willingness to buy, you show the prepared contract you have brought with you. However, the manufacturer seems increasingly vague and uninterested.

What cultural differences may be interfering with effective communication in this situation? Explain.

Answer 1

When we enter in a business negotiations some times it becomes very harder because of the cultural differences between the countries. Major cultural differences interfering in effective communication are as follows :-

• One of the main cultural differnce is the language it include the body language also that is the how we meet and and greet have an impact on the negotiations. The two parties from differnt company and different countries has completly different cultural premises there is always a chance for making mistakes.

• Their must br necessary knowledge and skills and preparation before entering into the negotiation.
• The most common problem with negotiating between culture is language barrier.
• Physical cues -In canada the eye contact between the parties is a sign of confidence and strength. But in Japan prolonged eye contact is deemed as impolite.
• Different negotiation methods.

Different et cultures and different countries have different negotiation methods. Every culture and countries have their own different way of viewing the world and different waybof negotiations. Every culture has a different way of viewing the world and therefore a different way of negotiating.

Communication is the means through which the negotiators achieve their objectives, building relationship and resolve dispute.

Factors should consider before entering into a negotiation

• Learn about the culture of countries we are negotiating with.
• Understand the other parties expectation
• Always clear with ourselves about our stance and strategy throughout the negotiation process.
• If any statement is consfusing you should rechek and understand that.
• Always speak slower and use simple language which can be easily understand.
• Show active listening