In: Computer Science
VOIP - Voice Over Internet Protocol(making telephone calls over the internet)
-> SoftPhones : It is a software which has to be installed in a computer, tablet or a smartphone to get the advantages of VOIP.
-> HardPhones : It is a device. if you want to get the advantages of VOIP through the Hardphone then you must have to maintain a device.
=> I will prefer Softphone in a VOIP network. Because in softphone you can just install the particular software in your regular using tablets/smartphones along with a headset and take the benefits of VOIP wherever you go. But if you use hardphones , you have to maintain/handle a separate device/dedicated hardware everytime. So comparetively softphones is best and preferable.
under what circumstances you will use each one :
-> if your employees spend all the time in office then hardphones is preferable
-> if you have to travel around then rather than hardphones , softphones is preferble because it can be installed in your device and can easily taken everywhere.
softphones | hardphones |
these are softphones which uses a software | these are hardware based IP phones that exists as a physical device. |
this is just a piece of software | this looks like a phone |
it is mostly used by normal people who installs VOIP software in their device | this is mostly used in organizations which has a commom physical device of VOIP. |