In: Operations Management
Security is an integral part of an E-Business. The Online Business always feel insecure due to a lot of hacking attempts every day. If you are running some Social Media Website how you will increase the security of that website? Discuss different types of security issues and their solutions by using suitable examples.
Increasing the security of the website by:
• By managing permissions regarding posting something on social
media it the better way of security by adding the permissions for
posting something on social media
• By installing software that protects from the offensive content
that is dangerous and threatening to your brand
• By using social media security tools such as the social safeguard
that can protect the website from the posts that go against the
policy of the social media content.
• By creating social media policies to make sure that everyone
follows the guidelines, rules, and regulations.
• Limited access to data security of social media website is the
best way to secure your website because most of the time the
security breach is done internally from the employees so limited
access should be given to avoid breaches
• Put someone in-charge for handing social media website is the
best way because in this way you assign a key person who monitors
the social media presence of the brand and he can be held
responsible if any breach happens under him.
Different types of security issues and their solutions with
example
1. Financial frauds
Financial frauds are very common in the e-commerce business in
which the hackers make unauthorized transactions and which can
cause the business to lose a certain amount.
Let’s take the example of the online fraud such as refunds in which
the fraudsters make a fake refund request after using the product
and then asking for the refund or saying that the product received
is damaged and asking for the money in return.
2. Phishing
An example of phishing is when the hacker's email and customers in
the name of the company and ask them for their details or some
sensitive details and after gaining the access to the personal data
the hackers exploit it as per his benefits.
3. DDoS attacks
These attacks are the denial of service attacks that are used to
disrupt the website so that it can affect the overall sales of your
website.
Let’s take example-when some discounts are going on the website and
hackers want to disrupt your sales then he can flood the severs
with numerous requests until your website crashes.
4. Spam
In the type of attack, the spammers send the infected mail to harm
the security of the people. when people click on that email and see
that messages it affects the security of the website and also
damages the speed of the website too.
For example- when hackers want to slow down some websites they
continuously send the spam emails to make sure that the servers of
the website break down due to a lot of spam emails.
5. Bots
Some bots are been developed to scrape websites for their inventory
and pricing information. Hackers use such information to change
prices of the online store or they can garner the best selling
inventory to make their sales decline affecting their shopping
carts.
6. SQL injections
These are done on databases to access your database by targeting
the queries of submission firms. Then the hackers inject bad code
in your database or malicious code so that they can collect the
data and then delete it.
7. Trojan horses
Mainly customers face this security issue by downloading trojan
horses to their system. It caused the security threat in which the
attackers use programs to reach the sensitive data with ease.
Solutions for these security issues
1. SSL certifications
Secure socket layer certificates are those files that are linked to
transactions on different parts over the network. Credit card
details and debit card details are associated with these
certificates this makes sure that your card details are safe and
secure over the internet.
2. Switch to HTTPS
Instead of using the HTTP which is defunct now, everyone should
update to the HTTPS because it represents that the website or the
webpage is secure and it also blocks the hackers from accessing the
website. So it is the most secure way to protect your website by
switching to HTTPS.
3. Securing admin panels and security
servers
Ecommerce platforms have default passwords and settings which are
very easy to guess so changing the passwords should be the priority
to prevent the attacks. Using the complex passwords for the server
and the admin panels because this is the only way to keep them more
secure.
4. Antivirus solution
An antivirus prevents serious frauds because they use special
algorithms for flagging malicious activity and transactions to help
you to take further actions.
5. Firewalls
Firewalls are another effective recommendation to protect us from
unprotected networks. It can offer you permeability and allows only
trusted sources. It protects us from cyber attacks and threats such
as the SQL injections etc.
6. Payment gateways security
Credit card details are saved while making the payment through the
payment gateways which is a liability. It is an invitation to
hackers to hack into your payment gateways and affect the
customer's sensitive data. To make sure that the payment gateways
are always safe and secure the PCI DSS standard should be used
because this standard is the benchmark for safety and security over
the payment methods.
7. Multilayer security
To protect from the DDoS attacks the widespread CDN(consent
delivery network) can be used to protect the site. Two-factor
communication by email verification and the mobile no verification
is another way to protect from the attacks. So employing the
multi-layer security you can ensure that the risk of the theft of
your data is very less.