In: Economics
Mention four real and different cases in which a fair solution was reached after the seller was unable to deliver the goods to the buyer due to the Corona crisis?
The followings ways can be adopted in difficulties for delivery in Covid-19 situation:
1) Refund: In case of difficulty in delivery of goods to customers, enterprises can refund the customer. This is better for the customer as he/she can search for other supplier.
2) Late Delivery: Enterprises can request the customer for late deliveries. Customers understand the situation and would accept the late delivery option.
3) Part Delivery: Suppose there's a huge order to deliver at a particular space. In this Covid situation there's a shortage of labour. In this case enterprises should ask their customers to accept the delivery in part.
4) Minimum order: There can be situations when a customer needs only a product worth $8-10. In normal conditions, an enterprise doesn't have any problem in delivering the single product. But as discussed above, in Covid-19 situation, there's labour problems and hence enterprises don't have enough resources to deliver small orders. Therefore, they keep a minimum order criteria for delivery.