Fraud in Collegiate Athletics
When Major League Money Meets Little League Controls
(Adapted from an article in Fraud Magazine, January/February
2012)
By Herbert W. Snyder, Ph.D., CFE; David O'Bryan, Ph.D., CFE,
CPA, CMA
A major, multi-million sports ticket fraud at the University
of Kansas highlights how CFEs can help convince administrators and
boards to reassert control over their athletics departments. The
answer could be independent oversight.
On June 30, 2009, David Freeman pleaded guilty to conspiracy
to commit bank fraud as part of a federal bribery case. Anxious to
please the judge prior to his sentencing, he provided investigators
with information about theft and resale of football and basketball
tickets at the University of Kansas (KU).
Freeman identified two individuals, one of whom was exonerated
while the other proved to be central to the case.
As a result,
Freeman had his sentence reduced from 24 to 18 months. Federal
authorities contacted KU officials in late 2009. Under increasing
pressure, KU announced in March 2010 that it had retained the
services of Foulston Siefkin LLP to conduct an internal
investigation. Assisted by a forensic accounting firm, Foulston
Siefkin found that six employees had conspired to improperly sell
or use approximately 20,000 KU athletic tickets — mostly to
basketball games, including the Final Four tournament — from 2005
through 2010. The sales amounted to more than $1 million at face
value and could range as high as $3 million at market value. Even
worse, the investigators were unable to determine how many of the
tickets were sold directly to brokers because the employees
disguised these distributions into categories with limited
accountability, such as complimentary tickets, according to a May
26, 2010 article in the Kansas City Business Journal, "University
of Kansas athletic tickets scam losses may reach $3M."
The
investigators could not examine records prior to 2005 because
the
athletics department did not retain those records.
The investigation of KU's ticket sales and fundraising
operations by federal authorities continued throughout 2010 and
2011.
KU's internal investigation, which was released May 26,
2010, implicated the associate athletic director for development,
the associate athletic director for the ticket office, the
assistant athletic director for development, the assistant athletic
director for sales and marketing, the assistant athletic director
for ticket operations and the husband of the associate athletic
director for the ticket office who had been working for KU as a
paid consultant.
WHAT ACTUALLY HAPPENED?
The accused allegedly abused the complimentary ticket policies
of the university in three ways:
1- Official policy allowed for certain athletic office
employees to receive two complimentary tickets for each athletic
event, provided they would not resell them. Instead, the athletic
department routinely gave each of these employees more than two
tickets for each event and tacitly permitted, if not overtly
encouraged, reselling.
2- The development/fundraising arm of the athletic office was
permitted to use complimentary tickets to cultivate relationships
with prospective donors. However, these officials helped themselves
to many more complimentary tickets than they could have reasonably
needed for the stated purpose.
3- Athletic department members improperly used or resold
complimentary tickets reserved only for charitable organizations.
The culprits concealed these thefts by simply charging tickets to
such fictitious accounts as RJDD - "Rodney Jones Donor
Discretionary" - and not recording the ultimate recipients. (Jones
was the assistant athletic director for development and one of the
two persons the informant identified.)
By 2009, a cover-up compounded the original schemes. When the
2008-2009 basketball ticket sale records could not be reconciled,
Charlotte Blubaugh told Brandon Simmons and Jason Jeffries to move
documents from the athletic office to the football stadium where
she, Ben Kirtland and Tom Blubaugh would destroy them over the
weekend, and then attribute their absence to construction at the
stadium.
In a separate scheme, the husband of the associate athletic
director for the ticket office, who was supposedly employed as a
consultant to the athletic department, received payments totaling
$116,500, all approved by the associate athletic director for
development. Apparently, the husband did not provide any services
in exchange for these payments.
Importantly, no allegations or
evidence suggested that any players, coaches or university
administrators outside athletics were involved in these crimes.
Athletics office employees solely perpetrated these frauds. The
athletic director was not involved in the scheme but accepted
responsibility for the lax oversight that contributed to its extent
and duration.
So how did the frauds go undetected for at least five years?
And what can anti-fraud professionals do to prevent situations like
this?
WHY COLLEGE ATHLETIC PROGRAMS ARE VULNERABLE TO FRAUD
The KU ticket scandal is not unique. It is merely the most
recent and largest among financial scandals in college athletic
departments that have included the University of Louisville, the
University of Colorado and the University of Miami, to mention a
few. What happened at KU is a combination of separate, but related,
problems that have become increasingly common in college athletic
programs:
• Major athletic programs generate and spend huge sums of
money. • These programs frequently lack transparency in their
finances.
• Athletic programs often operate independently of
university
oversight.
As we have seen, the frauds at KU were not particularly
sophisticated. (For example, the associate athletic director for
the ticket office used multiple dummy accounts for ticket
purchasers with business locations that matched her home address.)
The problems that anti-fraud professionals face is the lack of
internal controls within victim organizations; the challenge is
convincing senior administrators and oversight boards to reassert
control over their athletic departments so that existing controls
will be effective.
Higher education institutions often use a top-down,
command-and- control structure on the field and in the gym to build
successful sports programs. However, universities might
inappropriately use that same approach to administer the business
side of athletic programs. Fraud examiners, who deal with
intercollegiate athletics, should be aware of the following
factors, which may predispose athletic programs to fraud:
College sports are a lucrative target for frauds.
Part of the
difficulty in dealing with ticket sale frauds in college athletics
is that the sheer volume of money invites theft. According to most
recent figures available from the National Collegiate Athletic
Association (NCAA) and compiled by ESPN ("The money that moves
college sports," March 3, 2010, by Paula Lavigne), the 120 schools
that comprise the Division I Football Bowl Subdivision generate
more than $1.1 billion from ticket sales each year. Of these, the
top five schools raise between $30.6 million and $44.7 million. (By
comparison, KU is large but not exceptional. During the same
period, the KU athletic programs spent more than $65 million and
generated more than $17 million in ticket sales.)
College sports increasingly value winning over good financial
stewardship.
The inherent risk that surrounds such large sums of
money is compounded by the intense pressure athletic programs face
to win games and increase their television exposure. As the Knight
Commission observed in its 2009 report on college athletics:
"The
growing emphasis on winning games and increasing television
market share feeds the spending escalation because of the unfounded
yet persistent belief that devoting more dollars to sports programs
leads to greater athletic success and thus to greater revenues."
This situation, albeit in different contexts, is common to many
businesses that experience fraud. High revenues combined with a
focus on growth at all costs often lead to situations in which
organizations outstrip their own control structures and invites
unscrupulous employees to siphon funds.
Sports tickets are inherently valuable and easily convertible
to cash.
Athletic departments maintain an inventory of valuable,
readily exchangeable assets in the form of tickets. An active
secondary market, including ticket brokers, scalpers and casual
sales among ticket holders, facilitates the unauthorized,
difficult-to-trace resale of these tickets. This is exacerbated
when the market value of the tickets frequently exceeds their
considerable face value by a wide margin.
Also, custodians of
complimentary tickets can wield great power and influence over
those who want these coveted assets. Otherwise good people may turn
a blind eye to wrongdoing if tempted, for example, by free tickets
to the Final Four or a BCS Bowl game.
College athletic departments frequently lack transparency in
their operations.
Lack of access to information is a classic
condition for facilitating fraud. The financial reporting that
university athletic departments require varies widely in the amount
and quality of information that they make publicly available. The
U.S. Equity in Athletics Disclosure Act, for example, requires
colleges to file annual reports with the U.S. Department of
Education. However, compliance requires only six areas of
expense—an overly broad set of categories that allows wide
variation among institutions. The situation is a bit ironic when we
consider that many Division I schools—such as the University of
Texas with yearly athletic revenues of $44 million, or Alabama with
an annual athletic budget of $126 million—rival or exceed
for-profit companies but without the same reporting
requirements imposed by the U.S. Securities and Exchange
Commission or the IRS.
Frequently, a single individual controls the daily financial
management of an athletic department and is not subject to
financial controls and oversight normally found in profit-making
entities.
This trend to place all the power in one person often
begins at schools with highly successful coaches. Winning athletic
events does not necessarily translate into managerial or financial
competence. Winning may actually contribute to financial
mismanagement because it promotes an aura of invincibility, which
could lead to lax oversight. Who wants to kill the proverbial goose
that is laying the golden eggs? KU's athletic director, according
to Gasaway, lost millions of dollars in potential revenue for the
university.
A second problem is that private sources often pay the large
salaries. A number of college presidents noted in the Knight
Commission study that they are losing control over athletics, as
schools are accepting more outside sources of income, such as
television contracts or private fundraising, to pay athletic
salaries.
Ticket audits may require specialized testing.
Most colleges
provide free or reduced-price tickets to major or prospective
donors. That group changes from game to game. So, athletic
departments need to test internal controls and reconcile actual
game attendance with revenues to ensure that the ticket office is
not overly generous with its donor tickets.
As the KU scandal illustrates, it is absolutely critical that
someone independent from the athletic department perform timely
reconciliations after each event to ensure adequate segregation of
duties.
Schools that provide free tickets to employees need
additional controls and tests. In most cases, complimentary tickets
should be reported as part of employees' taxable income. Similarly,
controls need to be in place to make sure that employees do not
receive more
tickets than they are allowed by their employment contracts.
(Regardless, it seems to be more than a lack of specialized
training that caused Kansas' auditors to overlook the scandal
during their periodic reviews of the ticket sales as shown by the
multiple front organizations using the ticket director's home
address.)
REASSERTING CONTROL OVER COLLEGE ATHLETICS.
Large revenue
streams are likely to remain an integral part of intercollegiate
athletics. The obvious course for universities, barring reducing
sports, is to become better stewards of their athletic resources.
More specifically, the same aspects of college sports that spawned
the scandal at KU and other universities should be the focus of
improvements, including better transparency and oversight.
Transparency
Public disclosure of an organization's finances
is a powerful deterrent to numerous types of fraud. Although the U.
S. Department of Education requires universities to report some
data for athletic programs, it is difficult to compare these
disclosures among institutions because the law requires reporting
only in very broad categories. The NCAA requires reporting with
greater detail. However, the public rarely sees such data.
Moreover, the NCAA allows much leeway on the ways universities can
categorize such data.
A uniform system of accounts and reporting
would promote comparability and consistency among programs. To
increase accuracy and reliability, information provided to external
parties should come from universities' central financial
administrations, not directly from their athletic programs. A
university’s internal audit function should be actively involved to
enhance the quality of reported information. The external agencies
receiving these reports should post them on the Internet to promote
openness and transparency, and so independent watchdogs can
scrutinize them for evidence of wrongdoing.
Oversight
As with any other organization, simply installing
better anti- fraud controls is not sufficient to deter fraud. A
standard of fraud prevention is that controls are only as effective
as the people who use
them. A lesson from the KU case is that athletic departments
require independent oversight.
If it is true, as the Knight
Report suggests, that university presidents feel they are unable to
do this directly, then universities must seek other bodies to
provide the oversight. Potential candidates include private
university accrediting bodies, state boards of higher education or
a university's board of trustees. Together with improved reporting
standards, the move to independent review would remove the process
from the more political atmosphere of university presidents and
their competing needs to run their schools, raise funds and have
winning athletic programs.
KU EPILOGUE
After the scandal broke at KU, federal and state
authorities continued their investigation, which resulted in seven
indictments and seven guilty pleas:
• Jason Jeffries, assistant athletic director for ticket
operations, pled guilty to one count of misprision and was
sentenced to two years of probation and $56,000
restitution.
• Brandon Simmons, assistant athletic director for sales and
marketing, pled guilty to one count of misprision and was sentenced
to two years of probation and $157,840 restitution.
Both Jeffries
and Simmons cooperated in the investigation from an early stage and
received relatively light sentences.
• Kassie Liebsch, athletic department systems analyst, pleaded
guilty to one count of conspiracy to commit wire fraud and was
sentenced to 37 months and $1.2 million restitution. Liebsch was
not identified as a co-conspirator in the spring 2010
investigation. She continued to work at KU until the day of her
indictment, Nov. 18, 2010.
• Rodney Jones, assistant athletic director for development,
pleaded guilty to one count of conspiracy to commit wire fraud and
was sentenced to 46 months and $1.2 million restitution.
• Charlette Blubaugh, associate athletic director for the
ticket office, pleaded guilty to one count of conspiracy to commit
bank fraud and was sentenced to 57 months and $2.2 million
restitution.
• Tom Blubaugh, consultant to KU and husband of Charlette
Blubaugh, pled guilty to one count of conspiracy to commit wire
fraud and was sentenced to 46 months and nearly $1 million
restitution.
• Ben Kirtland, associate athletic director for development,
pleaded guilty to one count of conspiracy to commit wire fraud. He
was sentenced to 57 months and nearly $1.3 million restitution,
including about $85,000 to the U.S. Internal Revenue Service and
the balance to Kansas athletics.
After the story broke, Athletic Director Perkins announced he
would retire in September 2011, and then abruptly retired on Sept.
7, 2010. KU has since replaced him with a new athletic director who
makes roughly 10 percent of his predecessor.
An Aug. 10, 2011, court filing indicates that the U.S.
attorney's office had collected only $81,025 from the five
individuals convicted of conspiracy.
As Ben Franklin was quoted
as saying, "It takes many good deeds to build a good reputation,
and only one bad one to lose it." It may be easier to recover the
money than the damaged reputation.
Supporters of college athletics have asserted that the KU
ticket fraud represents a crime by employees and not a failure of
college athletics. However, any enterprise that generates millions
and has so little internal control is inviting fraud.