Question

In: Operations Management

1. Read the job description, and use it to answer the following questions. Technical Trainer ABC...

1. Read the job description, and use it to answer the following questions.

Technical Trainer

ABC University, Alphabetville, New Jersey

Position Summary: The Technical Trainer will be responsible for training and assisting faculty, staff, and students in successfully putting software and technology to work in teaching, research, learning, and administration. This position requires one to imagine, design, and deliver quality online course materials and activities and to keep those materials current with new technological developments. Additionally, the person in this position is responsible for the development of training materials and the supervision and delivery of various software training for students, faculty, and staff.

Qualifications: Bachelor’s degree is required. Four or more years of software training experience is required. Master’s preferred with emphasis on communication, instructional design, instructional technology, or equivalent, but not required.

Skills and Abilities: Previous experience developing and coordinating a training curriculum is required. Excellent communication skills, both written and oral, and an enthusiasm and empathy for those who struggle to develop technological learning / teaching competencies are required. Experience with commercial software platform training, office productivity software (ex: MS Office), and Windows operating systems is required. Prior experience in instructional design is a plus.

1)What are some verbs you can use to highlight your qualifications for this position? Check all that apply.

Delivered

Typed

Lifted

Taught

Trained

2)Which statement would be the best way to illustrate your excellent communication skills for the job posting?

Purchased and installed new monitors for instructors

Published and presented three papers on best practices for teaching AMEXO software

Installed new servers at three colleges

Solutions

Expert Solution

1. Delivered can be used for highlighting quality delivery of materials relating to the studies or course , and software materials.

Typed. Will go along the speed of using as well as teaching software.

Taught is the major word that will best explain the activities related to the given position or job. It is about teaching the software and the related studies to the group.

Trained will mean being an expert in various arenas the individual mentions in. This will prove that the sender is well trained and will do his job in a good manner.

2. Published and presented three papers on best practises for teaching AMEXO software

Will be the best way to illustrate the excellent communication skills for the position mentioned as it communicates many skills like.

1. Good at presentation before or to the audience who may be a small or large group.

2. Publishing papers shows that the context is knowledgeable.

3. It shows the specialized knowledge of the individual in a particular software regarding the field.


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