Question

After the introduction of a new information system, a post implementation review is usually carried out.

1. List and describe three reasons for this review?

2. Describe three assessment/evaluation criteria that may be used in this review?

3. List and describe three factors that the post implementation review considers?

Answer 1

1. Reasons of Post implementation review are as follows:

1. It helps in ascertaining how succesful the project is. the main objective of PIR is to see if the project has met its objectives and delivered the expected benefits. It also helps in identifying whether the specific requirements if any have been met.
2. It helps in identifying if furthere improvements or alterations are requied in order to achieve the desired results. It examines the efficacy of all the working business solution elements.
3. It heps in identifying the lessons learned from the project which can be used further by the other members of the team or other project members or by the otganisation to ensure better decision making in future

2. Evaluation criteria that may be used in this review

1. Review existing documents : Project outcomes and their performance measuresNote may have already been defined in project documents such as business case report, project brief and funding paper. Therefore, the fi rst step is to examine various project documents to see if suitable and adequate performance measures are already in place
2. Develop performance measures : The performance measures must be developed by keeping in mind the requirements of end users, conseidering success ratios of similar projects, strategies followed by them, etc
3. Design data collection approach : Data on performance measures may be located in readily available sources, e.g. performance reports, or need to be collected from other sources.

3. factors that the post implementation review considers are:

1. Determine the satisfaction of stakeholders. whether all the requirements of end users have been met and the sponsors are satisfied with the results.
2. Determine the project's costs and benefits: For a project to be succesful it is very important that the benfits exceeds the costs for which is is extremely important to consider a cost benefit analysis.
3. Identify areas for further development: Another factor that needs to be considered is if there are any scope of further improvements and whether more training of staff is required and planning the future of the project thereafter