Question

The impact of COVID-19 will also be positive, as some businesses will shift to new
opportunities of doing things differently. As the Manager of a multi sectoral holdings
company, you are required to present a report for the management of behavioural
modification towards a new structural change .Critically discuss the justification for
this report detailing the processes of employee behavioural change using a theory
drawn from organisational behaviour.

Answer 1

Covid-19 affects many businesses like transport, tourism, hotels, etc. But for some companies, the impact of COVID-19 will also be positive for business, which shifts to new opportunities for doing things differently.

As the manager of a multi-sectoral holding company, some behavioral modification is required towards a new structural change in management.

The behavioral modification in business or reinforcement theory, using this method company, can reinforce the sales quota quality of service and responses.

Here positive reinforcement required to encourage the behavior of the employee and for doing something right. Positive reinforcement is done by giving praise in front of other staff, thank the high seller in the company. By rewarding and praising employees at this time of COVID-19 gives more productivity for multisectoral businesses.

Shift and provide training to employees who are in another business sector, and these businesses are closed due to COVID-19. This helps to reduce the risk and time to recruit new employees. The positive reinforcement builds confidence and makes a more pleasant working environment and avoid the adverse effects of punishment or negative reinforcement, rewards and praise motivate the organization team, improve the morale, confidence increment, and due to this, productivity also increases.