Question

In: Nursing

So though I was on question 3 as well, I'd like to place in the discussion...

So though I was on question 3 as well, I'd like to place in the discussion the patient portal access along with the bar-code scanning and clinical alerts like Elsie mentioned in her PowerPoint. The patient portal would be part of my top three only because we are in a business that it's main focus is on patient care and customer service, and of course the bottom line really is to make money. Here are some benefits to having the patient portals set up:


Better patient communication - ability for patients to request appointments, referrals, and prescription refills directly from the portal increases the efficiency of your clinical staff, allowing them to keep their focus on assisting you with the patients who have the most urgent care needs and questions.


Streamline registration and admin tasks - allow registration forms to be completed electronically prior to appointment check-in, keeping front-office work efficient. This translates into cost savings for the practice and improved care delivery.


Better patient/physician relationships - ability for patients to have 24-hour access to connect with their provider by reviewing patient health information, asking and answering questions, and reviewing notes.


what other information would you add to this

if you are able to add more information to this question

Solutions

Expert Solution

Patient portal : A portal is a website or page that act as an entrance to other websites or pages on the internet. Patient portals are the websites that give the patient a greater access to their healthcare data online.

Benefits to have patient portals  

( Other informations to add to the points given ,3)

* Easy access to medical documents such as physician notes, lab results, immunization status and discharge summary etc.

* Enhancement of patient participation and satisfaction : Patient portals can increase the engagement of patient by frequent access to his health data and can motivate him to adhere to current treatment regimen, and there by enhancing patient satisfaction.  

* Benefits for providers by improving the consistency of patient care: Patient portals are not only for benefiting the patients , but also to improve Provider's benefits. As the patient portal makes the 24 hrs access to health care data for patient and motivate them for regular follow up by frequent reminders, consistency of care will be ensured. The relationship with the patient will benefit the Providers , that the patients will approach the Providers for future medical care also.

* Increased clinical outcomes and Medication adherence: Patient portals enhances the continous follow up and the physician -patient relationships. This inturn increases the better management of chronic conditions such as Diabetes Mellitus, hypertension etc. Also increases the Clinical outcomes of the client.

* Increases the efficiency of work flow in Medical office by making the staff's work load lesser for scheduling the appointments and answering questions .


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