Determine best strategies for reaching these audiences. How
would you communicate with various audiences? Would you use emails?
Training videos? Manuals with graphics? Websites? Blogs? Other
channels?
Pick two target audiences, one technical (customer support,
research and development, etc.) and one nontechnical (management,
marketing, sales, customers, etc.), and describe how you would
educate them on a new technical product that was being developed
and launched.