Question

1. List 3 Positive Ways Nurses Use Social Media

2. Negative 3 Ways Nurses Use Social Media

3. How to Avoid Disclosing Confidential Information

Case 1Nurse Fatma recently saw that the patient, who was having a difficult time due to the death of her mother and brother, had sent her a friend request from Facebook after her discharge. Nurse Fatma approved the friendship request and gave her friend support in the grieving process she was experiencing due to her loss.

Answer 1

Positive ways:

1. Nurses from all specialities shares material that is useful for patient care, like they post videos, images, or pdf files that will help student nurses to improve their knowledge and skills.
2. Nurses can provide emotional support, counseling, and regimen information to their patients personally or whenever they need or during off duty.
3. Nurses also share their views about correctional nursing, evolving health care environment, health care technologies, change in older interventions etc.

Negative ways:

1. Sharing photographs or videos of patient even if patient is not named, as someone on social media may happen to recognize them which could damage their confidentiality and privacy.
2. Complaining on online platform about patient behavior or colleagues also damages confidentiality and privacy.
3. Sharing patient information to other health care providers for other than further care without patient consent.

Ways to avoid disclosing confidential information :

The best way to avoid disclosing confidential information is to follow employer policies & seek help from organization leader for further guidance.

Every health organization should not allow use of personal mobile phones during working hours.

Deleted posts are never permanently deleted, as they can be recovered from the server, so it is better to not disclose confidential information on online platform at all.