Question

1. How does poor quality affect this hospital’s stakeholders—patients and their families, medical school faculty, physicians, nurses, medical residents, medical fellows, support and clerical staff, hospital administration, and insurance providers?

Answer 1

Quality care should be the ultimate goal of hospital stakeholders. Quality care should be provided based on the healthcare situation of patients. On the contrary, poor quality care affects organizational culture, which hampers patient care communication.  

Impact of poor-quality care on patients are as follows:

• It affects the trustworthiness of patients and their families over the hospital

• It reduces the potentials of the healthcare intervention process

• It reduces the efficiencies of patient care communication

Impact of poor-quality care services on medical school faculties, physicians, nurse, medical residents, and medical fellows are mentioned below:

• Poor quality affects healthcare communication

• Poor quality care reduces potentials healthcare stakeholders to maintain a healthy relationship with the patient

• It affects the organizational culture of the hospital

• Healthcare stakeholders fail to recognize healthcare issues of patients

• The productivity of hospital stakeholders declines constantly

Poor quality care also emphasizes the medical fellows, supports, administration, and clerical staffs of a hospital. Impacts are described below:

• Hospital administration fails to manage organizational culture

• The administration fails to develop a schedule for medical fellows and healthcare The staffs due to the incapability of providing quality care

• Management fails to accomplish legal aspects of quality care in a diversified healthcare environment