In: Operations Management
A state Department of Insurance might conduct which one of the following types of reviews of an insurer’s claims department?
Select one:
a. Claim control
b. Internal claims audits
c. External claims audits
d. Expert system reviews
The answer is a. Claim control
claim control is the process used by State depatment of Insurance for determining coverage, legal liability and settling a claim.The claim function exists to fulfill the insurer's promises to its policy holder