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In: Economics

what is advantage of Technological Environment of online business? How it work?

what is advantage of Technological Environment of online business? How it work?

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Expert Solution

Automated business processes and operations are one of the main benefits of business technology. Computers linked to the high-speed Internet have made it possible for staff and officials to collaborate and address business-related problems more effectively than ever before. In this way, they can better handle various business-related activities and jobs from a distance and without commuting to the workplace. Technology has changed the way companies and organizations work to pursue their business objectives and objectives. They can perform assigned tasks and duties quickly by using different devices, machines and equipment to increase productivity and efficiency at the workplace.

Companies and companies are gradually moving to automation due to the availability of the new business tools and applications. For example, most businesses use different software and apps to automate a number of business operations and processes such as a computerized maintenance management system to automate and boost maintenance management and spam filtering to prevent spam in business emails as well as to avoid data breaches due to email phishing. There are so many productive software and apps that work well to make business operations automatic.

Customer service is now paramount for both large and small businesses, and customer experience often begins when a prospect reaches the company's website. Web chat software can help small businesses reach prospects in an automated but personal way. If companies are able to provide assistance and answer questions via a chat solution, potential consumers can be able to make a buying decision faster. Many companies use the power of social evidence to captivate their audience by asking consumers to write online reviews. This process can be automated by review-request apps, which can be set up to automatically send email or text customers asking them to write a Google review of their experience. This gives prospects the ability to see what other customers think of the business and enables the business to acquire new customers by building on-line trust.


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