Question

Identify the measures that capture the important determinants of the bank’s productivity. (Select which of the following statements (is) are true by selecting an "X".)

	Clerk time per bank window customer Time spent on tracing lost checks or deposit slips Errors per 1,000 transactions handled Checks miscoded per 1,000 checks processed Customers per day Customers per employee Square feet of space in bank per 1,000 customers Average time to process a loan application

Answer 1

Ans:- Following are the important measures that is essential to improve productivity of a bank among many there are few important determinants are as follows :-

- Clerk time per bank window customer :- The productivity of a bank depends upon the employees in the banks and their efforts (Effective and Efficient ) plays a vital role, so there must be a proper schedule of clerks as well as all bank officials on time in the bank.

- Error per 1,000 transactions handled :- If the management of the banks focuses on the" error " part of their work flow, so there would be a great help to the customers because money is the most essential thing in the world for everyone so there must not be any mistake regarding the money of a customer

- Average time to process a loan application :- The average time to process for a loan application be ensure by the banks so that a customer can estimate the time for the loan process of a application according to the need and time bound of a customer.