In: Statistics and Probability
The main idea of the classical perspectives of organizational
communication is that organizations are similar to machines.Eric
Eisenberg and Lloyd Goodall wrote that “the way we talk about a
problem directly influence the solutions we can articulate to
address the problem. Theories of organization and communication
should enhance our ability to articulate alternative ways of
approaching and acting on practical issues .” They further noted
that theories have two basic qualities: metaphorical and
historical.Communication is important process in the organization
and is a key mechanism for achieving integration and coordination
of the activities of specialized units at different levels in the
organization. Communication can be horizontal, downward or
upward.the classical management approach ignores the needs and
creativity of the workers. Communication is only needed before the
machine is used. An example of this would be communication that
explains how to use a certain machine or discussing an employee’s
tasks. Communication should not happen during production because it
will slow down the process. Communication is only needed in the
classical approach when giving orders and enforcing rules. This
lack of communication forces a separation of power that can lead to
employee unhappiness.
The approaches to Organization Communication are communication as
information transfer, communication as transactional process,
communication as strategic control, and communication as a balance
of creativity and constraint. Communication as information transfer
applies to the classical approaches to management because thoughts
are transferred from the boss or supervisor to the employee.