Question

What value chain segments has kaiser permanent chosen to enter and perform internally

Answer 1

Kaiser Permanente is an health care company.

Serving approx.9.5 million with 38 hospitals, with 48,000 nurses & 17,000 doctors.

The level of inventory at specified locations are decided by Kaiser Permanente.

Hospital has an ERP of Oracle’s PeopleSoft Application. It is internally called as the One-Link system. The one-link system helps the hospital to understand the total purchases.

The ERP also accepts the scanning of product in order to make aware of the product being used. Providing clarity related to the combination of single item master and scanning.

ERP helps in maintaining accurate inventory level, recall management and refill in order to analyse the total inventory cost as well as rolling out the cost to find the actual costs of procedures.

The hospital has also implemented of consensus demand management process. This process permits the hospital to utilization of technology in order to minimize the inventory level.The forecast inputs includes the shipment record, schedules of operation room and external factors, such as change in insurance plans.

The hospital emphasises to improve the care of patients. Moreover, the hospital focuses on lowering the cost of supply chain as well as providing affordable and effective care.

The hospital maintains centralised as well as regional warehouses in the inventory system and the distribution management system.