Question

User Nancy got phished from her Internet provider. She unfortunately provided her account e-mail ID and password in a response to an e-mail she received that stated her e-mail account would be deleted if she failed to provide her account ID and password. She then discovered that everyone in her e-mail address book, including her mother-in-law, got an e-mail saying that Nancy was in Nigeria and needed $2,000 or she would be sent to jail. The phishers used her address book to send the e-mail to everyone.

According to Nancy, it became a running joke for others, but it was not a joke for her because her e-mail account, which was her lifeline and a link to so many different people, was sabotaged.

1. What should Nancy have done when she realized that her e-mail account had been compromised?
2. What are some of the telltale signs of a phishing e-mail that would have alerted Nancy to the danger?

Answer 1

What should Nancy have done when she realized that her e-mail account had been compromised?

When nancy realized that her e-mail account had been compromised she should have first change her password and set some strong password and enable the two factor authentication like OTP based immediately then she should flag that phising mail and report the recieved phishng email to cybercrime department.

What are some of the telltale signs of a phishing e-mail that would have alerted Nancy to the danger?

Signs of an email to be phishing e-mail

1. It contain the URL or link which redirect to you the login portal that domain name is different than the original one.

2. Any mail recieved from unknown souce intend to offering you some perks may be a phishing mail.

3. Email with attachments and links.

4. Email that is poorly written means grammatical errors.

5. The email you recieved is from public domain.

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