Question

  Discuss the quality improvement tool (Cause-and-effect-diagram), explain what the tool is and provide 1-2 examples/situations in which a health care manager would use this tool.

Answer 1

1)ans) Quality improvement is organised process to improve the quality and practices of an organization in the particular settings by following some of the tools . The tools are helps to analyse the what changes will improve the quality inorder to improve the performance in organization.

Seven simple tools can be used by any professional to ease the quality improvement process:
‌ flowcharts,
‌check sheets,
‌ Pareto diagrams,
‌ cause and effect diagrams,
‌ histograms,
‌scatter diagrams,
‌ control charts.

Cause and effect diagram:

A cause-effect diagram is helps to identify the possible cause and which results what effect among the organization.it helps in quality improvement by further preventing quality defects by identifying possible causes by tool. It is also know as fishbone diagram.
Steps to create tool:
‌State the problem
‌Identify cause categories eg : man ,machine, method, material.
‌add categorie to appropriate lines
‌identify significant causes
‌define the risk response plan

Cause and effect tool in health care management: