Question

In: Economics

Jason works at a call center for an insurance company called ABF, and he has been...



Jason works at a call center for an insurance company called ABF, and he has been answering calls regarding auto insurance. Recently, he started to attend a training program about home insurance. Upon successful completion of this training program, Jason will be able to handle home insurance questions and queries as well. Jason now will get in addition to his base salary a medical insurance, vacations, day care assistance, and spot bonus. ABF does not employ highly experienced and knowledgeable employees. It gives employee the minimal required training only. However, it rewards employees for partially or completely attaining a predetermined work objective.

ABF compensation managers or staff employees such as compensation generalists and HR specialists use job evaluation to recognize differences in the relative worth of jobs and attracting and retaining the most qualified employees based upon market and compensation surveys. However, line employees are directly involved in producing goods and delivering services for a company. Employees, customers, and suppliers are considered stakeholders because they have direct interest within the company.

Cash and equipment such as a buildings and machines are examples of which of the following? *


A) non liquid assets

B) organizational structure

C) capital

D) liquid assets

Which of the following group is a stakeholder within a company? *


A) Equal Employment Opportunity Commission

B) Department of Labor

C) prospective employees

D) line managers

This is a required question

This group is directly involved in producing goods and delivering services for a company. *


A) staff employees

B) line employees

C) managers

D) executives

These compensation systems go a long way in attracting and retaining the most qualified employees and are based upon market and compensation surveys. *


A) internally consistent compensation systems

B) market-competitive pay systems

C) job evaluation compensation systems

D) externally consistent compensation systems

Which type of professional is involved in the compensation functions such as building job structures, market competitive pay systems, and merit pay structures? *


A) compensation generalist

B) HR specialist

C) compensation specialist

D) HR generalist

What do compensation managers use to recognize differences in the relative worth of jobs and to establish pay differentials based upon management priorities? *


A) job evaluation

B) internal consistency

C) job analysis

D) strategic analysis

What type of pay system rewards employees for partially or completely attaining a predetermined work objective? *


A) seniority pay

B) merit pay

C) incentive pay

D) skill-based pay

Solutions

Expert Solution

So, we can choose the correct optons from the information available:

i) Cash and equipment are examples of capital, liquid assets imply to cash, non-liquid assets are assets which cant be converted quickly to cash, and organizational structure is a system which defines the hiearchy within an organization. So, correct answer is option C.

ii) Only employees, suppliers and suppliers are considered to be the stakeholders in a company. A line manager who is an employee who manages other employees and reports to a higher ranking manager. So, the correct answer is option D

iii) Line employees are directly involved producing goods and delivering services of a company. So, the correct answer is option B.

iv) The correct answer is job evaluation compensation systems, i.e. option C.

v) Compensation managers and staff employees such as compensation generalists is the type of professional being discussed over here. So, the correct answer is option A.

vi) Job Evaluation is used by compensation managers. So, the correct answer is option A.

vii) The answer is merit pay, so the correct answer is option B.


Related Solutions

Andrew works at a public company called TNN Manufacturing Ltd. He has observed that the company...
Andrew works at a public company called TNN Manufacturing Ltd. He has observed that the company is trying to expand its operation in the market over the past one year. The management has heavily invested in plant and equipment over this period. Considering the high growth potential of the business, Andrew is planning to invest in this company by purchasing shares. He consulted with this friend Peter regarding this plan. After reviewing TNN Manufacturing’s balance sheet for past two years,...
Jason has not been studying and believes that the probability that he will pass his chemistry...
Jason has not been studying and believes that the probability that he will pass his chemistry exam is 0.4, the probability that he will pass the biology exam is 0.3 and the probability that he will pass both exams is 0.18. 1) Find the probability that Jason will pass at least one of the exams. 2)Find the probability that he will pass the chemistry exam given that he passes the biology exam. 3)Find the probability that he will pass the...
Bill works for an insurance company and he wants to estimate theaverage time that a...
Bill works for an insurance company and he wants to estimate the average time that a patient seeks emergency services. a random sample of 33 patients had an average weight time of 222 minutes with a sample standard deviation of 676 minutes. determine the confidence interval to estimate the average wait time using both 90% and 99% level of confidence.a) what is the standard error of the sampling distribution?b) what is the 90% confidence interval?c) what is a 99% confidence...
A large customer call center for a multinational retailer has been in operation for several months,...
A large customer call center for a multinational retailer has been in operation for several months, but has continually failed to meet both customers’ and senior management’s expectations. Your team has been called in to develop a dashboard to help monitor and improve the operations of the call center. What KPIs would you track? Sketch a sample dashboard for this application. Submit the assignment to Dropbox.
Bob, a nutritionist who works for the University Medical Center, has been asked to prepare special...
Bob, a nutritionist who works for the University Medical Center, has been asked to prepare special diets for two patients, Susan and Tom. Bob has decided that Susan's meals should contain at least 490 mg of calcium, 23 mg of iron, and 60 mg of vitamin C, whereas Tom's meals should contain at least 440 mg of calcium, 18 mg of iron, and 50 mg of vitamin C. Bob has also decided that the meals are to be prepared from...
Steven is the cost accountant at the Lansing Health Center. He has been asked by the...
Steven is the cost accountant at the Lansing Health Center. He has been asked by the CFO to analyze the center's overhead costs to determine whether nursing hours or the number of patient days would be the best cost driver to use for predicting the center's overhead. He has the following information for the last six months of the most recent year: Month Center Overhead Costs Nursing Hours Number of Patient Days July $476,000 24,000 3,720 August $512,000 26,000 4,320...
You are assigned to a workflow project for a call center to capture new insurance claims...
You are assigned to a workflow project for a call center to capture new insurance claims for car accidents. Considering what you have learned in prior lessons, what type of questions would you ask and which stakeholders are important to engage in the project?
Jason Scott has applied for a mortgage to purchase a house, and he will go to...
Jason Scott has applied for a mortgage to purchase a house, and he will go to settlement in two months. His loan can be locked in now at the current market interest rate of 7% and a cost of $1,000. He also has the option of waiting one month and locking in the rate available at that time at a cost of $500. Finally, he can choose to accept the market rate available at settlement in two months at no...
Aspen has been attending an insurance course and if he is a strong student he would inform you that
RISK MANAGEMENT AND INSURANCEAspen has been attending an insurance course and if he is a strong student he would inform you that, from the following items, which circumstance would be deemed as a sustainable defensible and reason for an insurer to dispute a policy subsequent to the end of the contestable policy period?A.A situation where a significant misrepresentation had been made by the insured during the application process.B.The loss ratio of the insurer is operating at a higher rate than...
The Sodium/potassium ATPase pump has been called the “center of the universe.” Why do you think...
The Sodium/potassium ATPase pump has been called the “center of the universe.” Why do you think that is? You will need to explain electrochemical gradients, resting membrane potentials and ion movement. You will also need to cover the difference between osmolarity and concentration. You should include examples of three different places in the body that we have learned about cellular processes and how the sodium/potassium ATPase pump plays a role (Only one of these should be electrical). feel free to...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT