Question

Share Perspective, Therapeutic Communication strategies with patients and staff (see Module 7, TeamSTEPPS tools)

Answer 1

Therapeutic communication strategies with patient and staff

                          * Be a good listener when talking with patient which help to maintain the effectiveness

                            of communication.

                          * Use open ended questions to know more about patient health status.

                          * Respect patient right to refuse questions which too personal.

                           * Make a trustful relationship with patient through good communication for coping

                             with new treatment plans.

   * Give chances to clarify their disease related doubts to improve quality of care.

   * During therapeutic communication staff give explaination about hospital policies

                              and protocols to avoid unnecessery problems.

                          * Participation of family and relative in therapeutic communication enhance chances of

                            achievement of treatment goals.

                          * Evaluvate effectiveness of therapeutic communication from feedbacks of patient at

                             the time of discharge.