Question

TRY TO WRITE AN INDEPTH ANALYSIS OF THE TWO MAILS AND A MIN 5 PAGE SUMMARY (i will check count) DONT ANSWER IF YOU CANT. AND DONT GET DOWNVOTE. STAY SAFE

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To:                          Amsoft Manager List

From:                    Stella Soto stella

Subject:                               E-Mail Problems

Cc:

Bcc:

Dear Managers,

As Amsoft vice president, I am troubled by a big problem.   I am writing this note to ask for your help and advice to address an urgent problem-the problem of excessive e-mail. If you will do me the favor of answering the questions below. I’m sure your ideas will assist us in the development of a plan that should benefit your staff, yourself, and our organization will be improved. Your responses in writing to these questions (preferably by May 5) will help me prepare for our supervisory committee meeting on May 10.

Everyone had the expectation that e-mail would be a great big productivity tool. I’m afraid that its use is becoming extremely excessive. For our organization it is actually cutting into work time. Did you know that one study found that the average office worker is spending 2 hours a day on e-mail? In our organization we may be spending even more then this. It’s exceedingly difficult to get any work done because of writing and answering an extraordinary number of e-mails coming in each and every day. Excessive e-mail is sapping the organization’s strength and productivity. I would like to have your answers to some questions before the above referenced dates to help us focus on the problem.

Can you give a ballpark figure for how many e-mail messages you receive and answer on a personal basis each day? Think about how many hours the staff members in your department spend on e-mail each day. Approximately how many hours would you estimate? Do you have any ideas about how we can make a reduction in the volume of e-mail messages being sent and received within our own organization? Do you think that e-mail is being used by our employees in an excessive manner?

I’m wondering what you think about an e-mail-free day once a week. How about Fridays? I appreciate your suggestions and advice in developing a solution to the problem of controlling e-mail and making an improvement in productivity.

Stella

Date:                     March 4, 200x

To:                          Trevor Kurtz, CEO

From:                    Emily Lopez-Rush

Subject:                               Instant Messaging

Thanks for asking me to attend the Instant Messaging Symposium. It was sponsored by Pixel Link and took place March 2. Do you think you will want me to expand on what I learned at the next management council meeting? I believe that meeting is March 25.

Anyway, here’s my report. Jason Howard, the symposium leader told us that over 80 million workers are already using instant messaging and that it was definitely here to stay. But do the risks outweight the advantages? He talked about benefits, providers, costs involved, and risks. The top advantages of IM are speed, documentation, and it saves costs. The Instant Messenger, Windows Live Messenger, and Yahoo Messenger. Misuse of IM can result in reductions in productivity. However, positive results can be achieved with appropriate use. Although some employees are using consumer IM services, for maximum security many organization are investing in enterprise-level IM systems, and they are adopting guidelines for employees. These enterprise-level IM systems range in cost from $30 to $100 per user license. The cost depends on the amount of functionality.

This is just a summary of what I learned. If you want to hear more, please do not hesitate to call.

Answer 1

As Amsoft vice president, I am troubled by a big problem.   I am writing this note to ask for your help and advice to address an urgent problem-the problem of excessive e-mail. If you will do me the favor of answering the questions below. I’m sure your ideas will assist us in the development of a plan that should benefit your staff, yourself, and our organization will be improved. Your responses in writing to these questions (preferably by May 5) will help me prepare for our supervisory committee meeting on May 10.

Everyone had the expectation that e-mail would be a great big productivity tool. I’m afraid that its use is becoming extremely excessive. For our organization it is actually cutting into work time. Did you know that one study found that the average office worker is spending 2 hours a day on e-mail? In our organization we may be spending even more then this. It’s exceedingly difficult to get any work done because of writing and answering an extraordinary number of e-mails coming in each and every day. Excessive e-mail is sapping the organization’s strength and productivity. I would like to have your answers to some questions before the above referenced dates to help us focus on the problem.

Can you give a ballpark figure for how many e-mail messages you receive and answer on a personal basis each day? Think about how many hours the staff members in your department spend on e-mail each day. Approximately how many hours would you estimate? Do you have any ideas about how we can make a reduction in the volume of e-mail messages being sent and received within our own organization? Do you think that e-mail is being used by our employees in an excessive manner?

I’m wondering what you think about an e-mail-free day once a week. How about Fridays? I appreciate your suggestions and advice in developing a solution to the problem of controlling e-mail and making an improvement in productivity.