Question

Explain the links between quality and productivity and quality and cost

Answer 1

H

Better quality sets the product apart and increases sales. It also results in lesser defects, increases production efficiency, reduces replacement/repair costs and increases overall customer satisfaction. The decrease in defects and repair costs decreases the input cost and increases the overall productivity.
quality and productivity :-
1) The main difference is that the focus of the productivity definitions is efficiency (or as many outputs as possible for a given unit of inputs), while for quality the main focus is service or output quality and customer satisfaction.
2)Higher quality goods take more time and labor and higher quality raw material to produce, so a drive to greater productivity almost always means a diminution of quality.
3)Productivity is the relationship between the amount of outputs and amount of inputs needed to produce a product. In other words, management measures productivity by comparing the amount of a product produced to the amount of raw materials and manpower needed to produce a product.
4)Physical productivity is the quantity of output produced by one unit of production input in a unit of time. For example, a certain equipment can produce 10 tons of output per hour. ... For example, if a worker produces in an hour an output of 2 units, whose price is 10$ each, then his productivity is 20$.
quality and cost
1)The cost of poor quality only reflects a portion of the total quality costs. The internal and external failure costs are generally associated with the Cost of Poor Quality whereas the Appraisal and Prevention Costs constitute the costs related to ensuring the product is indeed to requirements.
2)Cost of quality (COQ) is defined as a methodology that allows an organization to determine the extent to which its resources are used for activities that prevent poor quality, that appraise the quality of the organization's products or services, and that result from internal and external failures.
3)The cost of poor quality only reflects a portion of the total quality costs. The internal and external failure costs are generally associated with the Cost of Poor Quality whereas the Appraisal and Prevention Costs constitute the costs related to ensuring the product is indeed to requirements.