In: Statistics and Probability
According to Marriott’s vice president of marketing and public
relations, quality, price, service, amenities, comfort, and...
According to Marriott’s vice president of marketing and public
relations, quality, price, service, amenities, comfort, and
convenience are all independent variables that affect the
preferences for a hotel chain. Assume that in a survey, each of the
independent variables is measured on a 7-point scale with 1=poor
and 7=excellent. Preference for hotel chain is also measured on a
7-point scale, with 1=not at all preferred and 7=greatly preferred.
Each respondent rates Marriott and three competing hotel chains on
all the independent variables as well as preference to stay there
on a vacation.
- What sampling plan should be adopted and how should the sample
size be determined for the survey?
Survey analysis: what statistical technique would you use to
answer the following questions? Please state the technique you
recommend, justify your reasons and outline any important
assumptions.
- Is preference related to each of the independent variables
considered individually? What is the nature of the relationship you
expect?
- Is preference related to all the independent variables
considered simultaneously?
- Do the respondents evaluate the hotel chains more favourable on
quality than they do on price?
- The sample is divided into two groups: regular patrons of
Marriott and patrons of other hotels. Do these two groups differ in
terms of their ratings of Marriott on quality?
- Are the two groups in the question above different on terms of
income measured as high, medium and low?
- The sample is divided into three groups, heavy, medium and
light users of hotels. Do the three groups differ in terms of
preference for Marriott?