In: Nursing
What is your assessment of the value provided to an organization that stems from the regulatory statutes of a typical MCO? Consider the establishment of conflict resolution and risk management strategies within the health care organization from the employer/employee perspective as well as in regards to patient conflict circumstances.
conflict resolution and risk management strattegies:
Sources of organizational conflict are communication, history and values. Sources for employes are their self identity, self worth, psychological need and survival need, allocation of resources, sense of powerlessness, cultural differences and competing interests.
Organizational conflict resulting in decrease productivity,
Strategies to resolving conflict, reducing conflict or managing conflict through collaborative actions are necessary to manage the situation.Collaboration as a means in improving conflict and productivity in organizations.
Patient conflict circumstances were:
Expired medications, untimely information on lab reports, missed test reports, missed appointments, improper communication, falls and bedsores, improper records maintenance. Sorting out all those issues facilitate patient safety as well as their reduction in readmissions of patients.