The Unhappy SupervisorMiss Joan Santos, a computer programmer in MannadelCorporation for more than six...

The Unhappy Supervisor

Miss Joan Santos, a computer programmer in Mannadel Corporation for more than six years now, was discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because she did not receive any salary increase last salary evaluation, while some employees who were recently hired got an increase from ten to fifteen percent.

Miss Joan's performance has been considered very satisfactory for the last five years and previous to this she got very substantial increases in salary due to the important programs that she made for the corporation related to accounting and personnel matters. She made a lot of improvements in the purchasing systems and systematized inventory records in materials management.

The management had recently started a comprehensive job evaluation program and some positions are aligned within the salary grade approved by the management committee, where Mr. Roderick Santiago is also a member. Mr. Santiago explained to Joan has her salary was already way above the salary grade for the position evaluated and allocated in the salary plan; hence, she will not get any increase at the moment until the salary range can catch up to her level in the salary plan. Mr. Santiago also explained that she is the most senior among the programmers and that instead of cutting her salary back to the job range, they are considering her for an incentive bonus, which is not as substantial as that of her co-worker’s in the department who are new in the positions.
Miss Joan is not satisfied with the program explained by Mr. Santiago. The whole night she planned to file a leave of absence despite the many rush programs assigned to her.

QUESTIONS

1. How are you going to solve this case? And what are your suggestions based in the case study.
2. What will you do if your are Human Resource manager regarding this case?

Expert Solution

Answer:

1.

The case depicted here shows that the most efficient worker of the company is unhappy with the distribution of salary in the department .

She observed that other workers are getting increments in salaries on time , but there is no increment in her salary.

In this case she is already at that where salary cannot be increased further any time soon . And the workers whose salaries are increasing are getting very low amount as increments.

So, to solve this problem , the company should conduct a meeting to make the employees aware about the salaries and increments they are going to get throughout their working .

2.

If I would be the Humsn Resource manager in the company, i would have created salary charts with increments they are going to get at specific times.

I would offer bonus for efficient workers who provide their time and efforts in well being of the company.

Conduct programs to award the best employees so that their morale increases.

jeff jeffy answered 2 years ago

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