In: Operations Management
When Kim Smith graduated with a degree in civil engineering, she pictured herself designing buildings and managing construction. She never imagined herself behind a computer writing reports. However, that is exactly where Kim finds herself today. She has just finished a major project: an environmental assessment of a plot of land on which a client wants to build an office park. Emily, the senior engineer on the project has asked Kim to write the client report. When Kim asked Emily if she could give her a model to follow, Kim pointed to the file cabinet and said, "Sure, you'll find lots of reports in there." Kim found a lot of reports: long ones, short ones, letter reports, and memo reports. The diversity confused her, but she was glad that she saved her business communication textbook from Concordia University. Kim begins writing her report using the 3x3 Writing Process. Her audience, the CEO of Halvorson Properties, wants to know whether it is safe to build an office park on the property he owns. Because this decision has significant financial and environmental effects, Kim decides to write a formal letter report that clearly communicates the message that the property is safe. Kim's research indicated that the site has not been affected by hazardous waste or contaminated groundwater. In the body of the report she will provide enough details about her methodology and findings to give Mr. Halvorson confidence in the assessment. With those decisions in mind. Kim sits down and write's the following report introduction: Dear Mr. Halvorson: At your request, we have conducted an investigation of the site defined by the attached survey map for the purposes of rendering an opinion as to whether the site contains hazardous waste or is being impacted by contaminated groundwater. Our investigation consisted of making soil borings and visual observations of the ground surface, vegetation, and drainage patterns and laboratory testing of soil samples. The testing included physical properties testing and chemical testing of the water extracted from the soil. In addition, we have examined various maps and aerial photos, contacted various government agencies, and contacted the power company in our efforts to determine whether the hazardous waste is known to have impacted the site. our findings are as follows: Your task is to revise Kim's introduction and rewrite it to promote clarity and conciseness.
To make it more clear and concise, certain terms have been replaced by simpler words. Also, detailed methods of inspection have been omitted from the introduction as they can be included in the complete report of the conclusion. The introduction must draw in the reader to read further instead of boring the reader down with complicated words and terms. The revised version is as follows:-
Dear Mr, Halvorson,
As per your request, our company has conducted a thorough test on the site to ensure that is it is safe for constructing the office park. For this purpose, we have inspected the site to check whether it contains any hazardous waste or chemicals or if the groundwater is contaminated. Our inspection used various methods such as making soil borings, observing the surface as well as the vegetation that grows on it. Also, we checked the soil by inspecting its samples for chemical and physical testing. Using the maps and aerials photos and information received from the local agencies, we have reached the following conclusion: